Table Games Pit Supervisor

Belterra Casino Resort; Florence (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

Boyd Gaming Corporation operates Belterra Casino Resort in Florence, Indiana, seeking a Table Games Floor Supervisor to oversee pit operations and ensure premier guest service. You will monitor game activity, train Dealers, and enforce regulatory and company standards in a dynamic casino setting.

Ideal candidates bring multi-game dealing experience, strong communication skills, and the ability to adapt to varying shifts while maintaining security and integrity of all gaming activities.

Qualifications

• Monitor and control a pit area to ensure service quality.
• Ensure compliance with Indiana Gaming Regulations and company policies.
• Provide on-the-job training and feedback to Dealers.
• Observe play, detect irregular activity, and respond to incidents.

Responsibilities

• Provide superior customer service to customers and team members.
• Responsible for effective gaming service activities for a designated area.
• Mentor and evaluate Dealers; conduct performance feedback.
• Track hands in play, head counts, and run daily operating reports.
• Create and reprint player loyalty cards for guests with existing accounts.
• Ensure compliance with regulations and company policies.
• May act as a dealer when needed.

Skills

Table games supervision

Customer service

Communication

Cheating detection

Staff mentoring

Regulatory knowledge

Multi-game dealing

Flexible shifts

Attention to detail

Education

High school diploma

Job description

Boyd Gaming Corporation operates Belterra Casino Resort in Florence, Indiana, seeking a Table Games Floor Supervisor to oversee pit operations and ensure premier guest service. You will monitor game activity, train Dealers, and enforce regulatory and company standards in a dynamic casino setting.

Ideal candidates bring multi-game dealing experience, strong communication skills, and the ability to adapt to varying shifts while maintaining security and integrity of all gaming activities.