Table Games Floorperson

Arizona Charlies - Decatur; Las Vegas (NV); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Arizona Charlie's - Decatur is seeking a Table Games Floorperson to oversee gaming tables and support dealers. You will train, supervise, and monitor operations to ensure adherence to procedures, regulations, and company policies, while providing outstanding guest service.

As a key link to the Table Games Manager, you will resolve issues promptly, maintain operational excellence, and uphold the casino's integrity.

Competenze

• Two years of table games operations experience with supervisory or lead-level responsibilities.
• Ability to lead and guide team members in a fast-paced, customer-facing environment.
• Strong interpersonal and communication skills to support training, feedback, and conflict resolution.
• Proficient in basic math, including whole numbers, fractions, and decimals.

Mansioni

• Assist in scheduling, training, supervising, and coaching table games dealers.
• Monitor and support daily table games operations for adherence to standards and regulations.
• Serve as a point of contact for resolving team member or guest concerns; escalate as needed.
• Supervise game integrity, payoffs, and chip/cash transactions; ensure compliance with procedures.

Conoscenze

Leadership

Communication

Math skills

Reading procedures

Team supervision

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office Suite

Descrizione del lavoro

At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:As a Table Games Floorperson, you play a vital role in overseeing the smooth and efficient operation of gaming tables during your shift. You train, supervise, and monitor dealers to ensure consistent adherence to approved procedures, regulatory requirements, and company policies. Working closely with the Table Games Manager, you act as a key support to both leadership and frontline teams by maintaining operational excellence, resolving issues promptly, and delivering exceptional guest service. Your leadership and attention to detail are essential in creating a fair, safe, and enjoyable gaming environment that upholds the integrity and reputation of the casinoJob Description:Essential Functions and Responsibilities:Assist in scheduling, training, supervising, and coaching table games dealers to promote strong performance, engagement, and service consistencyMonitor and support daily table games operations to ensure alignment with companystandards, gaming regulations, and guest service expectationsServe as a point of contact for resolving team member or guest concerns, escalating issues to the Shift Manager as neededSupervise the operation and ensure the integrity of assigned gamesCorrect errors in payoffs and in the collection of losing betsVerify all fills and credits, marker issuance/redemptions, and all chip/cash transactionsMonitor and verify the security of all gaming equipment, including cards and diceMonitor guest play and file player rating cardsIssue complimentary meals or benefits as appropriate to qualified guestsNotify shift manager of irregularities or compliance concernsSupport the accurate completion of administrative functions, such as documentation review, game logs, and incident reportsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulationsProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standardsQualificationsMinimum two (2) years of experience in table games operations, including supervisory or lead-level responsibilitiesPrevious experience with all table games preferredAbility to lead and guide team members in a fast-paced, customer-facing environmentStrong interpersonal and communication skills to support training, feedback, and conflict resolutionAbility to read and comprehend procedures, game documentation, and internal controlsProficient in basic math, including whole numbers, fractions, and decimalsFlexible and adaptable to changing operational needs and shift schedulesCommitted to upholding a safe, respectful, and inclusive work environmentBasic understanding of department KPIs, labor management, or guest service standardsAbility to read and interpret operational procedures, and compliance-related documentation to ensure adherence to company and regulatory standardsSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirementsAt least 21 Years of AgeHigh School Diploma or equivalentAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNevada Gaming RegistrationAlcohol AwarenessPhysical RequirementsOccasionally push/pull up to 35lbs.Occasionally lift and/or carry up to 50lbs. at floor, knee, waist, and chest levelsOccasionally squat, kneel, reach, bend, twistFrequently sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsHot & cold temperaturesExposure to dust, fumes, and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.