Table Games Floor Supervisor

Golden Entertainment, Inc.; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Stratosphere Gaming, LLC is seeking a Table Games Floorperson to oversee gaming tables during shifts, train dealers, and ensure adherence to procedures and policies. You will work with the Table Games Manager to maintain operational excellence and deliver exceptional guest service in a safe, fair casino environment.

Daily duties include supervising dealers, resolving issues, monitoring payments and chip transactions, and ensuring compliance with Title 31 and federal regulations while maintaining

Qualifications

• Minimum two years of experience in table games operations, including supervisory responsibilities.
• Ability to lead in a fast-paced, customer-facing environment.
• Strong interpersonal and communication skills to support training and conflict resolution.
• Proficient in basic math including payoffs, bets, and chip handling.
• Familiar with regulatory standards and internal controls.

Responsibilities

• Assist in scheduling, training, supervising table games dealers to promote performance and service.
• Monitor and support daily table games operations for standards and guest service.
• Serve as point of contact for resolving team member or guest concerns, escalate as needed.
• Supervise the operation and ensure the integrity of assigned games.
• Correct errors in payoffs and in the collection of losing bets.
• Verify fills, credits, marker issuance/redemptions, and chip/cash transactions.
• Monitor and verify security of gaming equipment, cards and dice.
• Monitor guest play and file player rating cards.
• Issue complimentary meals or benefits to qualified guests.
• Notify shift manager of irregularities or compliance concerns.
• Support administrative tasks like documentation review and game logs.
• Ensure compliance with gaming laws and internal controls.

Skills

Supervisory experience

Guest service

Communication skills

Mathematics basics

Microsoft Office

Compliance awareness

Tools

Microsoft Excel

Outlook

Microsoft Word

Microsoft Teams

Job description

Stratosphere Gaming, LLC is seeking a Table Games Floorperson to oversee gaming tables during shifts, train dealers, and ensure adherence to procedures and policies. You will work with the Table Games Manager to maintain operational excellence and deliver exceptional guest service in a safe, fair casino environment.

Daily duties include supervising dealers, resolving issues, monitoring payments and chip transactions, and ensuring compliance with Title 31 and federal regulations while maintaining