Table Games Floor Lead

WarHorse Gaming; Omaha (NE); On-site; USD 37,746; Full time

Benefits offered by this job

Federal Employees Medical Coverage

Full Insurance Package Options

401(k) with Day 1 Vesting & Company Match

Quarterly Incentive Program

Vacation, Holiday, and Sick Time

Discounted Meal Program

Job summary

A gaming and entertainment establishment is seeking a Table Games Floor Supervisor to oversee operations and ensure outstanding guest experiences. The role requires at least 3 years of Table Games experience, including supervisory roles, along with strong organizational and problem-solving skills. Key responsibilities include supervising dealers, resolving service issues, and maintaining compliance with gaming regulations. This full-time position offers a flexible schedule along with benefits like medical coverage and a 401(k) plan.

Qualifications

• Must be 21 years of age or older.
• Minimum of 3 years of Table Games experience, including experience as a Dealer or in supervisory roles.
• Strong organizational skills with exceptional attention to detail.
• Effective analytical, problem-solving, and decision-making skills.
• Strong knowledge of table games rules, procedures, and internal controls.

Responsibilities

• Monitor and document guest play including wager amounts, play duration, buy-ins, and wins/losses.
• Supervise and instruct dealers in proper game procedures, accuracy, and service standards.
• Resolve guest service issues promptly and professionally.
• Ensure compliance with all gaming regulations, company policies, and departmental procedures.

Skills

Guest Focus

Initiative

Teamwork & Collaboration

Strong Communication

Ethical Conduct

Problem Solving & Analysis

Flexibility

Composure Under Pressure

Education

High school diploma, GED, or equivalent experience

Tools

Microsoft Office

Player tracking systems

Job description

A gaming and entertainment establishment is seeking a Table Games Floor Supervisor to oversee operations and ensure outstanding guest experiences. The role requires at least 3 years of Table Games experience, including supervisory roles, along with strong organizational and problem-solving skills. Key responsibilities include supervising dealers, resolving service issues, and maintaining compliance with gaming regulations. This full-time position offers a flexible schedule along with benefits like medical coverage and a 401(k) plan.