Table Games Director, Mardi Gras Casino

Delaware-North; Cross Lanes (WV); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certific...

Friends-and-family discounts

Job summary

Delaware North Gaming is hiring a Table Games Director to lead Mardi Gras Casino’s table games operations in Cross Lanes, West Virginia. You will oversee staffing, game performance, budgeting, and internal controls to deliver a premier guest experience while ensuring profitability and regulatory compliance.

Join a fast-paced team and drive strategic and operational leadership across all table games, including the poker room, with a focus on guest satisfaction, security, and process improvements.

Qualifications

• Over 10 years of casino industry experience with at least 5 years in a managerial role.
• Thorough knowledge of table game policies and procedures.
• Basic math and computer skills including Microsoft Office Suite.

Responsibilities

• Manage team members, assigning staff to table games to maintain game integrity and staffing needs.
• Analyze customer play for cheating, scams, and suspicious activity and monitor pit operations, including the poker room.
• Maintain knowledge of table game rules and floor layouts; implement policies for security, efficiency, and guest service improvement.
• Ensure availability and proper functioning of equipment; handle guest complaints and build rapport with players.
• Provide daily and monthly reports on table games performance, explaining unusual activity and reviewing efficiency-improving technologies.

Skills

Team leadership

Casino operations

Budgeting & analytics

Customer service

Microsoft Office

Tools

Microsoft Excel

Casino management software

Job description

The opportunity

Delaware North Gaming is hiring a Table Games Director to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Table Games Director, you will be responsible for the strategic and operational leadership of all table games operations, ensuring a high-quality guest experience while driving profitability and regulatory compliance. This role oversees staffing, game performance, budgeting, and internal controls, while partnering closely with casino leadership to achieve operational and financial goals. If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities,

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Manage team members, ensuring clear understanding of roles and responsibilities, while allocating staff to table games to maintain game integrity and staffing needs
• Analyze customer play for cheating, scams, and suspicious activity, maintaining awareness of all pit operations including the poker room
• Maintain knowledge of table game rules and floor layouts, implementing policies and procedures for security, efficiency, and guest service improvement
• Ensure availability and proper functioning of equipment, handle guest complaints, and build rapport with casino players for guest satisfaction
• Provide daily and monthly reports on table games performance, including explanations for unusual activity and fluctuations, while reviewing technologies for departmental efficiency improvements

More about you

• 10+ years of casino industry experience and at least 5 years of casino management experience is required
• Thorough knowledge of table games' policies and procedures
• Basic math and computer skills including Microsoft Office Suite
• Professional attitude and appearance
• Ability to work weekends, holidays, and evening hours as business demands

Shift details

Days
Evenings
M-F
Weekends

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation or any other legally protected status.