Table Games Dealer/Supervisor

PENN Entertainment; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team at a vibrant casino environment. This role offers the chance to engage with a diverse group of co-workers while providing exceptional customer service in a fast-paced setting. You'll be responsible for supervising table games, ensuring compliance, and maintaining high energy levels. With a commitment to career growth, this opportunity includes attractive benefits from day one, including medical, dental, and tuition reimbursement. If you're ready to bring your best to the entertainment industry, this is the perfect place to thrive.

Benefits

Day 1 medical, dental, & vision benefits

Uber benefit for nearby metro stops

Recognition programs with cash rewards

Tuition Reimbursement

Diversity Scholarship for Team Member’s children

Qualifications

• Must be at least 21 years old and able to work various shifts.
• Strong verbal communication and customer service skills required.

Responsibilities

• Supervise and manage staff in the Table Games department.
• Ensure compliance with gaming regulations and procedures.

Skills

Customer Service

Verbal Communication

Team Collaboration

Mathematical Skills

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

What does River City Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

When a Dealer you will:

Shift: Late Evenings/Overnights Pay: $6.875 per hour (Avg. tips $19.00 to $23.00 per hour)

When a Supervisor you will:

Shift: Late Evenings/Overnights Pay: $24.00 per hour

*Will have supervisory and hourly team member responsibilities in this role.

WE LOVE OUR WORK.

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with their fellow peers in training, respective course instructors and supervisors, and all departmental and company leaders for River City Casino & Hotel.
• Follows game procedures and trainings when dealing Blackjack, Carnival Games, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.
• Responsible for supervising and managing staff in the Table Games department.
• Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.
• Shares responsibility of the overall engagement of all team members with Casino Operations Assistant Shift and/or Shift.
• Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.
• Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.
• Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers, in accordance with established procedures.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.

BRING US YOUR BEST.

• Applicant must be at least 21 years of age.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
• High School Diploma or equivalent preferred.
• Must have strong verbal communication skills; must be fluent and literate in English.
• Must have excellent customer service and interpersonal skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Able to add, subtract, multiply, and divide accurately to figure payoffs.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer