Table Games Dealer

Saracen Casino Resort; Pine Bluff (AR); On-site; USD 24,000 - 36,000; Full time

Job summary

Saracen Casino Resort is seeking a Table Games Dealer to manage dealing operations for assigned table games while creating a fun, entertaining environment that exceeds guest expectations. You will follow all policies, procedures and internal controls, ensuring accuracy and professionalism throughout every shift.

The role requires 21+, a high school diploma or equivalent, math aptitude, and the ability to obtain a gaming license.

Qualifications

• Must be a minimum of 21 years of age or older upon employment.
• High school diploma or its equivalency required.
• Must successfully complete and pass a math aptitude test.
• Must possess and utilize excellent customer service skills.
• Must be able to obtain and maintain a Gaming License.
• Must present a well-groomed, professional appearance.
• Must be able to read, write, speak and understand English.
• Duties and expectations pertain to this job are subject to change; hours are determined by schedule.

Responsibilities

• Demonstrates working knowledge of dealing policies and gaming procedures.
• Sustain friendly, supportive and enthusiastic attitude towards guests.
• Creates teamwork by performing all dealing functions in a professional and accurate manner.
• Maintains a spotless environment by disposing of cups, glasses or bottles left behind by guests.
• Adheres to regulatory, departmental, and company policies in a professional manner.

Skills

Customer service

Communication

Math aptitude

Professional appearance

Teamwork

English proficiency

Education

High school diploma or equivalent

Job description

Career Opportunities with Saracen Casino Resort

Your experience starts here.

Careers At Saracen Casino Resort

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

The Table Games Dealer shall be responsible of dealing assigned table games while creating a fun, exciting, entertaining environment with service that exceeds the guest expectations. Must adhere to all Table Games Department policies and procedures. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.

Essential Functions And Responsibilities

• Demonstrates working knowledge of dealing policies and gaming procedures.
• Sustain friendly, supportive and enthusiastic attitude towards guests.
• Displays positive acceptance of demanding scheduling needs.
• Create teamwork by performing all dealing functions in a professional and accurate manner.
• Assists in maintaining a spotless environment by disposing of any cups, glasses or bottles left behind by guests.
• Adheres to regulatory, departmental, and company policies in a professional manner.
• Adheres to company attendance and uniform appearance standards.
• Other duties as assigned.
• At all times acts as a role model and always presents oneself as a credit to Saracen Casino Resort and the Table Games Department.

QUALIFICATIONS AND REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

• Must be a minimum of 21 years of age or older upon employment.
• High school diploma or its equivalency required.
• Must successfully complete and pass a math aptitude test.
• Must possess and utilize excellent customer service skills.
• Must be able to get along with co-workers and adhere to all Supervisor/Manager directives.
• Must present a well-groomed, professional appearance.
• Must be able to obtain and maintain a Gaming License.
• Strong interpersonal communication and organizational skills required.
• Requires an individual with a high degree of professionalism and the ability to work well on all Table Games. Must work effectively with others, on a consistent basis.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.
• Must be procedure oriented, and able to take direction and handle all Dealing tasks effectively.
• Ability to communicate all irregularities to their Supervisor/Manager on a consistent basis.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a daily/weekly schedule.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Respond to visual and oral cues.
• Able to work in fast-paced stressful environment.
• Able to lift up to 25 pounds and carry up to 15 pounds.
• Able to bend, reach, twist, and grip items while working at assigned table.
• Operate in a mentally and physically stressful situation.

Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct.

Here’s a breakdown of what this means:

• Compliance with Standards: Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
• Adherence to Rules and Regulations: Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
• Personal Conduct: The clause emphasizes that employees’ own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.

SAFETY SENSITIVE POSITION

This position is classified as a safety-sensitive position under applicable laws and regulations. The role requires heightened awareness and the ability to perform job duties safely and effectively, as it involves tasks that could impact the health and safety of employees, guests, and the public. As such, employees in this role may be subject to drug and alcohol testing in accordance with company policy and legal requirements

Adhere to and promote the following:

READY STANDARDS

• R - Recognize
• E - Engage
• D - Deliver
• Y - Yes, We Can!

Saracen Casino Resort is an equal opportunity employer.