T-Mobile - Sales Representative - Palos Heights, IL

United Wireless Communications, Inc.; Palos Heights (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, and Vision

PTO

Employee phone discount

Additional T-Mobile Perks

Job summary

United Wireless Communications, Inc. is seeking a motivated sales associate to provide exceptional customer service and personalized product recommendations in our Palos Heights store.

You will help customers explore devices and plans, demonstrate features, and close sales with a customer-centric approach. Work in a fast-paced environment, maintain high service standards, and collaborate with teammates to reach performance goals.

Qualifications

• Must have strong customer service skills and a passion for helping customers.
• No prior experience required for the role.
• Ability to communicate clearly and build rapport with customers.

Responsibilities

• Deliver exceptional customer service and help customers find personalized solutions.
• Demonstrate products and services in-store and through digital channels.
• Collaborate with teammates to achieve sales goals and maintain high service standards.
• Support a positive work environment and follow company policies.

Skills

Customer service

Sales ability

Communication

Product knowledge

Education

High school diploma

Tools

POS system

Job description

Job Overview

• Join a team of experts who bring the United Wireless brand to life.
• Build excitement around products and services for customers.
• Provide personalized recommendations based on customer needs.
• Deliver world-class customer service in every interaction.
• Develop expertise in devices, services, and customer solutions.
• Complete training programs to advance toward becoming a Certified Sales Representative.
• Thrive in a fast-paced environment with a passion for technology and customer engagement.
• Demonstrate a competitive drive while meeting sales and service goals.

Key Responsibilities

• Deliver exceptional customer service by helping customers find personalized solutions.
• Demonstrate the latest technology, products, and services both in-store and through digital channels.
• Collaborate with team members to improve skills and achieve performance goals.
• Maintain high service standards to ensure a seamless customer experience.
• Support team initiatives and contribute to a positive work environment.
• Follow company policies and procedures.
• Help create a productive and customer-focused workplace.
• Other duties as assigned.

Requirements

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation required.
• Flexible schedule required for Full-Time employees.
• No prior experience is necessary.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks as needed.

We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Benefits (Full-Time Employees)

• Health, Dental, and Vision
• STD, LTD & Life Insurance
• Paid Time Off (PTO)
• Employee Phone Discount on Service
• Additional T-Mobile Perks

Pay & Compensation

• This is an hourly position with competitive pay based on experience and qualifications.
• Employees are also eligible to earn uncapped commission, providing additional earning potential based on individual performance.
• Total compensation will vary based on hourly wages, sales performance, and commission earnings.

About United Wireless

At United Wireless, we are more than just a retailer-we are a family. Headquartered in Farmington Hills, Michigan and Established in 2007, we have grown to over 125 locations in 13 states, making us one of the fastest-growing wireless retailers in the nation. Our success is built on a commitment to excellence, opportunity, and a culture that feels like home. Our core value, #BeTheBestU, is at the heart of everything we do. It drives us to empower our team members to reach their fullest potential, both personally and professionally. As an equal-opportunity employer, we foster an inclusive culture where everyone can grow and succeed. United Wireless is on a mission to continue expanding while maintaining the strong, supportive culture that sets us apart. If you're looking for a company that values teamwork, growth, and innovation, United Wireless is the place for you!