T-Mobile - Sales Representative - Frederick, MD

United Wireless; Frederick (MD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Job summary

United Wireless is seeking a Sales Representative to engage customers, explain devices and services, and provide world‑class service. You will build product knowledge, assist in-store and online, and work toward advancement to a Certified Sales Representative. The role emphasizes technology passion and customer connection in a fast‑paced environment.

No prior experience is required; training will prepare you for advancement while accommodating a flexible schedule and inclusive culture.

Qualifications

• Minimum 18 years old and legally eligible to work in the United States.
• High school diploma or GED (or equivalent).
• Strong customer service orientation with ability to explain products clearly.

Responsibilities

• Deliver exceptional in‑store and digital customer experiences.
• Collaborate with team to reach performance goals.
• Maintain high standards of service and adhere to company policies.

Skills

Customer service

Communication skills

Technology affinity

Education

High school diploma or GED

Job description

Job Overview

As a Sales Representative at United Wireless, you will be part of a team of experts that brings the brand to life. Your role will involve building excitement around products and services, offering personalized solutions to customers, and providing world‑class customer service. You'll develop expertise in understanding customer needs, recommend devices and services, and complete training to prepare for advancement to become a Certified Sales Representative. The role requires a passion for technology and customer connection, as well as a competitive drive in a fast‑paced environment.

Key Responsibilities

Provide exceptional customer service by helping customers find personalized solutions while demonstrating the latest technology and services, both in‑store and digitally. Work collaboratively with your team to enhance skills and achieve performance goals. Ensure seamless and efficient customer experience by maintaining high standards of service. Additionally, support team initiatives and adhere to company policies to contribute to a positive and productive work environment.

Requirements

Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent. Reliable transportation and a flexible schedule are required to meet the needs of the role. No prior experience is necessary—just a passion for helping customers and providing exceptional service. The position also requires the ability to stand for long periods and perform physical tasks as needed. We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided to support individuals with disabilities in performing essential job functions.

Benefits (for full‑time employees)

We offer benefits to our full‑time employees, including health, dental, vision, and life insurance. Additionally, we offer long‑term and short‑term disability coverage, along with paid time off to support a healthy work‑life balance.

As an equal‑opportunity employer, we foster an inclusive culture where everyone can grow and succeed.