T-Mobile Retail Sales Associate INLAND CENTER. Avg all in $30

Arch Telecom; San Bernardino (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading T-Mobile Preferred Retailer as an Associate or Expert, where you'll enhance customer experiences and build lasting relationships. We're looking for motivated individuals eager to learn and succeed in a dynamic sales environment. With competitive pay and growth opportunities, you'll thrive in a supportive culture that values diversity and inclusion.

Benefits

Employee Stock Ownership Program (ESOP)

Tuition reimbursement

Competitive hourly pay

Health, Vision, and Dental Benefits

Discounted T-Mobile wireless plan

Qualifications

• 6 months of customer service and/or sales experience preferred.
• Ability to stand for long periods and lift objects weighing up to 25 lbs.

Responsibilities

• Provide best-in-class customer experience and build loyalty.
• Complete training on T-Mobile in-store experience and systems.
• Engage with customers and T-Mobile employees effectively.

Skills

Customer Service

Sales

Multi-lingual

Education

High school degree or GED

Job description

We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the country. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Associate or Expert? If so, keep reading!

What will you do as a T-Mobile Associate or Expert? Learn and build proficiency in customer service, while providing a best-in-class customer experience and building loyalty by:

• Approaching service and sales needs with patience, honesty, and empathy.
• Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
• Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
• Building relationships with and partnering with T-Mobile employees across channels.
• Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events.

The ideal candidate will bring:

• A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• 6 months of customer service and/or sales experience, retail environment preferred.
• Multi-lingual skills are a plus but not required.

Requirements

• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full-time (40 hours) or part-time (20+ hours) availability.

Benefits include:

• Employee Stock Ownership Program (ESOP) retirement plan.
• Tuition reimbursement for full and part-time employees.
• Competitive hourly pay with an aggressive commission structure.
• Uncapped earning potential.
• Career growth and advancement opportunities.
• A culture of care & excellence.
• Health, Vision, and Dental Benefits for Full-Time Employees.
• Discounted T-Mobile wireless plan.
• Monthly sales incentive programs, contests, rewards, and more.

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a key to our success. We welcome everyone to our team. YOU BE YOU!