T-Mobile Authorized Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (Central); Smyrna (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading wireless retailer is seeking Retail Sales Representatives to join their team in Smyrna, Georgia. This role involves delivering exceptional customer service, enhancing sales through product education, and contributing to a dynamic team environment. Candidates should be passionate about customer interaction and possess a high school diploma or GED.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Employee discounts

Qualifications

• Minimum 6 months of customer service or sales experience, retail preferred.
• Bilingual candidates encouraged to apply.

Responsibilities

• Provide a world-class customer experience and build loyalty.
• Assist customers in their shopping journey online or in-store.
• Educate customers on coverage, plans, and services.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! We have FT and PT positions available.

Preferring bilingual Spanish speakers is a plus but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who create energy and excitement around our products and services. They thrive in a fast-paced environment, building connections with customers and deepening relationships through education, demonstrations, and personalized solutions. This role involves completing new employee training and developing skills proactively.

Job Responsibilities:

• Build proficiency in serving and selling, providing a world-class customer experience and building loyalty.
• Assist customers in continuing their shopping journey online, via Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology.
• Offer personalized solutions beyond basic device and service plans, including accessories and IoT devices.
• Approach customer interactions with integrity, compassion, and professionalism.
• Utilize digital tools for interactions and onboarding.
• Educate customers on coverage, plans, and services to promote unlimited connectivity.
• Complete training on in-store experience, systems, and resources.
• Collaborate with team members and partners across channels to enhance customer experience and identify leads.

The experience you’ll bring:

• Passionate about customer service and having fun connecting with people.
• Competitive and successful in fast-paced sales environments.
• Willing to learn and share ideas with peers and leaders.
• Ability to balance customer needs and sales goals.
• Minimum 6 months of customer service or sales experience, retail preferred.

What we offer:

• Competitive pay plus bonuses
• Benefits for part-time and full-time employees
• Medical, dental, and vision coverage
• 401K plan
• Paid time off
• Phone discounts
• Career growth opportunities

Requirements:

• At least 18 years old
• Legally authorized to work in the US
• High School Diploma or GED
• Bilingual candidates encouraged to apply

This is a unique opportunity to join a revolutionary wireless company. We encourage diverse applicants and are committed to an inclusive workplace. If you're excited about this role but don’t meet every qualification, apply anyway. You might be the perfect fit for this or other roles.

At GP Mobile, we strongly encourage applicants from all backgrounds, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents. We are an equal opportunity employer.