T Mobile Authorized Retailer Assistant Manager

GP Mobile LLC.; Valdosta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading company in the wireless industry as a Retail Associate Manager. In this role, you will partner with the Store Manager to lead a passionate team, ensuring exceptional customer interactions and achieving store goals. Enjoy competitive pay, unlimited commission potential, and various benefits, while grow your career in a dynamic environment.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 1 year of customer service and/or sales experience, retail preferred.
• Ability to lead and mentor teams to deliver results.
• Outstanding communication skills.

Responsibilities

• Lead the store team to deliver exceptional customer experience.
• Manage customer interactions and ensure team compliance with standards.
• Complete observations and provide feedback for team development.

Skills

Customer Service

Sales

Communication

Leadership

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

1. Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
2. Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
3. Complete observations of Mobile Associates’ interactions with customers, including feedback, to be used in development, training & coaching conversations.
4. Manage customer wait times effectively. Stay current on products, services, and promotions.
5. Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
6. Assist in maintaining store environment quality and adhere to plan-o-gram standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
7. Ensure team knowledge of store systems and communications. Deliver financial results based on KPIs. Manage and control store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Availability to work varied schedules including nights, weekends, and holidays
• Ability to lead and mentor teams to deliver results
• Outstanding communication skills for interaction with teammates and customers

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

This is an opportunity to join a company revolutionizing the wireless industry. We encourage all qualified candidates to apply, even if they don’t meet every qualification. GP Mobile is committed to diversity and inclusion and is an equal opportunity employer.