T Mobile Authorized Retailer Assistant Manager

GP Mobile, An Authorized T-Mobile Retailer (Central); Stone Mountain (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading wireless retailer where your ambition can lead to unlimited commissions. As a Retail Associate Manager, you will partner with the Store Manager to inspire and develop your team, ensuring every customer experience is exceptional. With competitive pay, commissions, and a range of benefits, this role offers a unique opportunity for career growth in a fun, fast-paced environment. If you're ready to make an impact and grow within the wireless industry, we invite you to apply today!

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Health insurance

Flexible schedule

Paid time off

Training & development

Vision insurance

Employee discounts

Qualifications

• 1 year customer service and/or sales experience, retail preferred.
• Ability to lead and mentor teams with outstanding communication skills.

Responsibilities

• Infuse store associates with passion for customer service and T-Mobile’s values.
• Manage customer wait times and ensure team knowledge of store systems.

Skills

Customer Service

Sales Experience

Communication Skills

Leadership

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Preferring Spanish-speaking bilingual candidates, but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

1. Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
2. Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and solving the whole problem.
3. Complete observations of Mobile Associates’ interactions with customers, including feedback, to be used in development, training & coaching conversations.
4. Manage customer wait time effectively. Stay current on products, services, and promotions.
5. Lead by example, staying up to date on latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements, completing training on time.
6. Maintain store environment quality and adhere to standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
7. Ensure team knowledge of store systems and communications. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Available to work nights, weekends, and holidays
• Ability to lead and mentor teams
• Outstanding communication skills

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off
• Phone service discounts
• Career growth opportunities

This is a unique opportunity to join a company revolutionizing the wireless industry. We invite you to apply today!

Requirements:

• At least 18 years old
• Legally authorized to work in the U.S.
• High School Diploma or GED

GP Mobile promotes a diverse, inclusive, and authentic workplace. We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, and members of the LGBTQ+ community, to apply. We are an equal opportunity employer.