T Mobile Authorized Retailer Assistant Manager

GP Mobile, An Authorized T-Mobile Retailer (Central); Stone Mountain (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

GP Mobile, a leading Authorized T-Mobile Retailer, is seeking a Retail Associate Manager to lead and develop the store team. This role focuses on customer satisfaction, team leadership, and achieving financial results. With competitive pay and benefits, this position offers significant growth potential in a dynamic environment.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 1 year customer service and/or sales experience, retail preferred.
• Availability to work varied schedules including nights, weekends, and holidays.
• Ability to lead and mentor teams to deliver results.

Responsibilities

• Responsible for leading and developing the store team.
• Ensure customer needs are met and build customer confidence.
• Manage customer wait times and maintain store environment quality.

Skills

Customer service

Sales

Leadership

Communication

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

1. Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
2. Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
3. Complete observations of Mobile Associates’ interactions with customers, including feedback, for development, training, and coaching.
4. Manage customer wait times effectively. Stay current on products, services, and promotions.
5. Lead by example, staying up to date on latest products, services, training, and leadership practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
6. Maintain the overall store environment quality and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
7. Ensure team knowledge of store systems and communications. Deliver financial results based on KPIs. Manage and control store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Availability to work varied schedules including nights, weekends, and holidays
• Ability to lead and mentor teams to deliver results
• Outstanding communication skills for interacting with teammates and customers

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

This is an opportunity to do something special and join a company revolutionizing the wireless industry. We invite you to apply today!

Requirements:

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

GP Mobile encourages diverse applicants and is committed to an inclusive workplace. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value diversity and are an equal opportunity employer.