T Mobile Authorized Retailer Assistant Manager

GP Mobile LLC.; Naples (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading retail store as a Retail Associate Manager at GP Mobile, a top T-Mobile retailer. This role involves leading and developing a store team to enhance customer satisfaction while driving sales in a dynamic environment. Competitive base pay plus commissions, and benefits are offered for both part-time and full-time employees.

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Employee discounts

Qualifications

• 1 year customer service and/or sales experience, retail preferred.
• Outstanding communication skills with customers and teammates.
• Ability to lead and mentor teams.

Responsibilities

• Lead and develop the store team to enhance customer experience.
• Manage customer wait times and store environment.
• Train and mentor Mobile Associates to meet success metrics.

Skills

Customer service

Sales

Leadership

Communication

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

• Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every customer need is met, building confidence by making their experience comfortable, simple, and solving the whole problem.
• Complete observations of Mobile Associates’ interactions with customers, including feedback, to be used in development, training, and coaching conversations.
• Manage customer wait times effectively. Stay current on products, services, and promotions.
• Lead by example, staying up to date on latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
• Maintain the quality of the store environment and adhere to plan-o-gram standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
• Ensure team knowledge of store systems and communication. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Available to work nights, weekends, and holidays
• Ability to lead and mentor teams to deliver results
• Outstanding communication skills with customers and teammates

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off
• Phone service discounts
• Career growth opportunities

This is an opportunity to join a revolutionary wireless company. We encourage applications even if you don’t meet every qualification. GP Mobile is committed to diversity and inclusion, welcoming applicants of all backgrounds.