T Mobile Authorized Retailer Assistant Manager

GP Mobile LLC.; Lincoln Gardens (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join one of the largest Authorized T-Mobile Retailers as a Retail Associate Manager. You'll lead a team while ensuring exceptional customer experiences and driving sales within a fast-paced environment. This role offers unlimited commission potential, career growth opportunities, and a competitive salary with comprehensive benefits.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 1 year customer service and/or sales experience, retail preferred.
• Ability to lead and mentor teams.
• Outstanding communication skills.

Responsibilities

• Lead and develop the store team for customer satisfaction.
• Ensure team meets success measurements and training requirements.
• Manage customer interactions and store environment.

Skills

Customer service

Sales

Leadership

Communication

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Join GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

• Infuse every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
• Ensure that every customer need is met, and build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
• Complete observations of Mobile Associates’ interactions with customers, including feedback, for development, training, and coaching.
• Manage customer wait time effectively. Stay current on products, services, and promotions.
• Lead by example, staying up to date on latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
• Maintain store environment quality and adhere to standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
• Ensure team knowledge of store systems and communications. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Availability to work nights, weekends, and holidays
• Ability to lead and mentor teams
• Outstanding communication skills

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off
• Phone service discounts
• Career growth opportunities

This is a unique opportunity to join a revolutionary wireless company. We encourage everyone, including diverse backgrounds, to apply. We are an equal opportunity employer.