T&D Supervisor – Material Operations

TEP Tucson Electric Power Company; Tucson (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Tucson Electric Power Company is seeking a Materials Operations Supervisor to lead the safe, efficient operation of the Materials Operations department, overseeing warehouse, inventory, logistics, and distribution in support of utility operations.

You will provide leadership, workforce planning, coaching, and performance management while driving continuous improvement, cost control, and customer service across business units.

Qualifications

• High school diploma or GED.
• Bachelor’s degree or equivalent experience.
• At least 1 year of relevant experience.
• Ability to communicate effectively with diverse groups across functional lines.
• Strong interpersonal skills to handle sensitive situations and maintain poise and diplomacy.

Responsibilities

• Lead and coordinate daily activities of the work group, focusing on safety, workflow, resources, quality, scheduling, and development.
• Promote a strong safety culture through leadership, training, and adherence to safety policies.
• Provide coaching, mentoring, and performance management to employees and support succession planning.
• Collaborate with HR and Labor Relations on employee relations, performance issues, and disciplinary actions per policies and labor agreements.
• Conduct performance reviews, establish development plans, and support career growth.
• Monitor performance and workload distribution to optimize productivity and customer service.
• Review processes and metrics to identify opportunities for continuous improvement and cost reduction.
• Develop and implement solutions to improve material availability, inventory accuracy, and warehouse efficiency.
• Assist in budgeting, forecasting, and variance analysis for departmental resources.
• Coordinate with internal customers, field operations, engineering, procurement, and fleet services for effective planning and execution.
• Resolve customer concerns by identifying practical solutions and removing barriers to service delivery.
• Support inventory management systems and work management tools to improve performance.
• Ensure compliance with regulatory requirements and ethical business practices.
• Assist in emergency response and storm restoration activities as required.

Skills

Communication

Interpersonal skills

Leadership

Diplomacy

Financial analysis

Project management

Education

Bachelor’s degree or equivalent work experience

High school diploma or GED

1 year of relevant experience

Tools

Maximo

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Position Description:

The Materials Operations Supervisor is responsible for leading the safe, efficient, and customer-focused operation of the Material Operations department in support of utility operations and organisational objectives. This role oversees warehouse operations, inventory management, logistics, material distribution, and related supply chain activities while ensuring compliance with company policies, industry regulations, and applicable federal, state, and local requirements. The Supervisor provides leadership, direction, and development to employees through effective workforce planning, performance management, coaching, training, and employee engagement. This position drives operational excellence by optimizing resources, improving processes, enhancing customer service, and fostering collaboration across business units.

Key Responsibilities:

• Lead, coordinate, and facilitate the daily activities of the assigned work group, including safety, workflow prioritization, resource allocation, quality assurance, scheduling, productivity, and employee development.
• Promote a strong safety culture through visible leadership, accountability, training, and adherence to company safety policies and procedures.
• Provide l, coaching, mentoring, and performance management to employees while fostering a culture of teamwork, accountability, and continuous improvement.
• Partner with Human Resources and Labor Relations to address employee relations matters, performance concerns, corrective action, and disciplinary issues in accordance with company policies and applicable labor agreements.
• Conduct performance reviews, provide ongoing coaching and feedback, establish development plans, and support employee career growth and succession planning.
• Monitor operational performance and workload distribution to optimize productivity, reduce backlogs, and maintain high levels of customer service.
• Review operating processes, procedures, and performance metrics to identify opportunities for continuous improvement, cost reduction, efficiency gains, and enhanced service delivery.
• Develop and implement solutions to improve material availability, inventory accuracy, warehouse efficiency, and overall operational effectiveness.
• Assist in the preparation and administration of departmental budgets, including forecasting, cost control, variance analysis, and responsible stewardship of company resources.
• Analyze operational and financial data to support informed decision-making and achievement of departmental objectives.
• Coordinate and collaborate with internal customers, field operations, engineering, procurement, fleet services, and other business units to ensure efficient planning and execution of work activities.
• Resolve customer concerns and operational challenges by identifying practical solutions and removing barriers that impact service delivery.
• Support the implementation and effective use of inventory management systems, work management systems, and technology solutions to improve business performance.
• Ensure compliance with all applicable regulatory requirements, environmental standards, company policies, and ethical business practices.
• Support emergency response, storm restoration, and operational readiness activities as required.
• May provide services to affiliates of the Company in accordance with the UNS Energy Code of Conduct and related policies and procedures.

Management Responsibilities:

Ensure that the Company’s management principles, policies and programs are consistently practiced and continually support the Affiative Action Plan. Assume fiduciary responsibility for operating the business and provide recommendations on cost improvement measures. Ensure that the Performance Management program is administered uniformly and effectively. Comply with and administer the terms and conditions of the Collective Bargaining Agreement when applicable. Administers personnel functions, including recruiting, review and approval of job descriptions and salary classifications, and selection and placement of personnel. Participates in hiring, termination, promoting, assignment and direction of staff. Ensure compliance with all applicable local, state and federal laws, regulations and standards, company policies, practices and ethical obligations to investigate, evaluate and recommend appropriate resolution to employee complaints. Promotes and participates in the professional development, personal growth and career planning of staff. Motivate, recognize and reward, coach, counsel, train; provide feedback to employees during performance reviews. Participants in Leadership Development programs. Addresses disciplinary and/or performance issues, according to company policy, and communicates effectively with employees regarding corrective action. Has input into the adjustment of grievances and administration of discipline. Plans day-to-day operations, estimates personnel needs and schedules and assigns work. Evaluate the structure and team plan for continual improvement of the efficiency and effectiveness of the group.

Knowledge, Skills & Abilities: (Equivalent combination of education and experience will be considered.)

Minimum Qualifications:

• High school diploma or GED.
• A bachelor’s degree in related field, or equivalent work experience.
• At lease one (1) year of relevant experience.
• Demonstrate ability to communicate effectively with diverse groups across functional lines.
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Position continually requires demonstrated poise, tact and diplomacy.
• Broad-based business knowledge, including financial analysis and project management.
• Proficient in the use of personal computer applications, including but not limited to, Microsoft Excel, Word, PowerPoint, and Outlook.

Preferred Qualifications:

• Knowledge of Material Operation and Supply Chain Management, OSHA, DOT requirements, inventory management, warehousing logistics, investment recovery, environmental/sustainability, and project management.
• Experience working for a utility Maximo and/or other Work Management Systems and Microsoft Project a plus.
• Knowledge of electric utility services and products. service requirements, construction standards, codes, ordinances, franchise agreements, Blue Stake laws, rights-of-way and easements and related permitting.

ADA Requirements and Physical Demands:

The physical demands as described are representative of those that must be met by the person in this position to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel: Regular travel to operational sites, industry events, and stakeholder meetings. Lifting: Ability to lift and carry items weighing up to 15 pounds, as needed.

Tucson Electric Power provides safe, reliable power more than 447,000 customers in the Tucson metropolitan area. We’re also a local leader in community service, volunteerism and economic development efforts. TEP and its sister company, UniSource Energy Services, are among a family of utilities owned by Fortis, Canada’s largest investor-owned gas and electric utility holding company.