SYSTEMS TECHNICIAN - LEVEL 1

Springfield Public Schools MA; Springfield (MA); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

3 weeks vacation

Job summary

Springfield Public Schools is seeking a Systems Technician 1 in Springfield, MA to support district technology, devices, and staff. The role involves inventory, ticketing, and hands-on hardware and software maintenance to ensure reliable operation across schools.

The position offers a clear path to Technician 2 after a successful year with a salary progression per the TEA Union Contract. This role requires a valid driver's license and the ability to lift substantial equipment as needed.

Qualifications

• Valid driver’s license required.
• Frequently lifts 25 pounds and occasionally 50 pounds.

Responsibilities

• Assist in the administration of the district inventory and asset management system.
• Collaborate on joint technical projects.
• Escalate technology issues as needed.
• Adhere to district technology standards and procedures.
• Install, configure, troubleshoot, repair, and maintain technology equipment and software.
• Instruct staff on technology software and equipment.
• Provide support for technology issues within the district.
• Respond onsite and remotely for problem resolution.
• Assist in intake, repair, and return of devices to buildings in a centralized repair model.
• Assist in assignment and distribution of technology equipment.
• Assist in disposal of technology equipment.
• Relocate technology equipment within facilities as needed.
• Support new computer projects and hardware installations.
• Use the district ticketing system to document time and resolutions.
• Work with technology staff and vendors.
• Highlight technology issues to management and staff with recommendations.

Skills

Driver's license

Job description

Springfield Public Schools OFF INF TECH AND ACCTBLTY - Springfield, Massachusetts Open in Google Maps

SYSTEMS TECHNICIAN - LEVEL 1

This job is also posted in Springfield Public Schools MA

Job Details

Job ID: 5419933
Application Deadline: Oct 13, 2026 11:59 PM (Eastern Standard Time)
Re-Posted: Sep 29, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

DUTIES:

• Assist in the administration of the district inventory and asset management system.
• Collaborate on joint technical projects.
• Escalate technology issues as needed.
• Adhere to district technology standards and procedures.
• Install, configure, troubleshoot, repair, and maintain technology relatedequipment and software.
• Instruct staff on technology related software and equipment.
• Provide support for technology issues within the district.
• Respond onsite and remote for technology related problem resolution.
• Assist in the intake, repair, and return of devices to buildings in a centralized repair model.
• Assist in the assignment and distribution of technology related equipment.
• Assist in the disposal of technology equipment.
• Relocate technology equipment within facilities as needed.
• Support the implementation of new computer projects and new hardware installations.
• Utilize the district ticketing system to document and account for time and resolution of work.
• Work collaboratively with all technology staff members and vendors.
• Work with management and other senior staff to highlight technology issues within district buildings and make recommendations.

QUALIFICATIONS:

• Valid driver’s license required.
• This position is required to frequently lift 25 pounds and occasionally lift 50 pounds.

SALARY / VACATION:

• System Technician 1 Salary: $42,448
• The position Systems Technician 1 promotes to Systems Technician 2 on the one year anniversary date. The promotion is dependent on the successful completion of a satisfactory performance evaluation. Starting salary for Technician 2 position: $48,816, per the TEA Union Contract.
• Vacation: 3 weeks

About our District

Springfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. We are the 3 rd largest district in Massachusetts. Our district has over 44 languages spoken and over 60 countries represented by both students and staff. We foster a positive and professional environment in our schools and worksites where people feel valued, respected, supported, seen and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are a district that is committed to equity and excellence.

Join a team that Empowers Educators

In addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. We let our data shape the professional development of the district, therefore, it is relevant and actionable. We support our teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis and management. Our district offers career advancement opportunities and is invested in “Grow our Own” and educational pipeline programs. These programs help our staff achieve a college degree or lead to certification pathways.

If there is something that you would like to know specifically about the position that you are applying for or assistance with matching your skills to a position, Carmen Molina-Figueroa will be happy to assist you at [e-mail] .

NONDISCRIMINATION EMPLOYMENT STATEMENT

The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, veteran status, or marital status.

NOTICE OF SEX NONDISCRIMINATION

Springfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sexual harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the Springfield Public Schools’ Title IX Coordinator, [e-mail] , the U.S. Department of Education’s Office for Civil Rights at https://ocrcas.ed.gov/contact-ocr , or both.

The Springfield Public Schools Title IX Coordinator is Jeremy Saint Laurent, Chief Legal Counsel in Legal Services, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. 55325, [e-mail] .

Springfield Public School’s sex nondiscrimination policy and grievance procedures can be located on the Springfield Public Schools website, www.springfieldpublicschools.com/non-discrimination

To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please refer to [e-mail]

Position Type: FT - Full Year
Salary: $42,448 Per Year
Job Categories:

Administration > Technology

Equal Opportunity Employer

The Springfield Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religious creed, national origin, sex, gender identity, sexual orientation, genetic information, ancestry, age, handicap, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Lorieann Ramos , Non Conf. Admin. Assistant
• TECHNICAL OPERATIONS
• Phone: [phone]
• Email: [e-mail]