20480 E Business Parkway
City of Industry, CA 91789, USA
Description
Rolefocus:Build,diagnose,repair,rework,andtestserverhardwareonamanufacturingfloor.Thisisahands-onproductionposition—notahelpdesk,desktopsupport,networkadministration,orcorporateITsystemsadministrationrole.
PositionSummary
TheSystemsTechnicianIIIisaseniorhands-ontechnicianontheservermanufacturingteam.Thisroleassembles,configures,tests,troubleshoots,repairs,andreworksserverandcomputesystemssotheymeetqualityrequirementsandshiponschedule.Thetechnicianisexpectedtoisolatehardwareandconfigurationfailures,replaceorcorrectdefectivecomponents,completerework,andreturnsystemstoproductionflowwithaccuratedocumentation.
Successinthisrolecomesfromstrongserverhardwareknowledge,disciplinedtroubleshooting,attentiontoworkmanship,andawillingnesstoworkside-by-sidewithproductionteammates.Theday-to-dayworkisperformedon-siteatproductionstationsandtestareas,withafocusonphysicalsystems,testresults,repairactions,andthroughput—notongoingadministrationofenterpriseITenvironments.
WhatYou’llDo
Build,Repair,andReworkServerSystems
- Reviewworkorders,billsofmaterial,configurationsheets,andbuildinstructionsbeforebeginningwork.
- Assembleanddisassembleserver,rack,edge,andothercomputesystemsusingapprovedtools,procedures,andESDpractices.
- Install,replace,andverifycomponentssuchasmotherboards,processors,memory,storagedevices,RAID/HBAcontrollers,networkadapters,powersupplies,fans,cables,andrelatedhardware.
- Performcomponentswaps,cablecorrections,firmwareupdates,andotherreworkneededtocorrectproductionortestfailures.
- CompleteBIOS,IPMI,DMI,controllerfirmware,andothersystem-levelconfigurationrequiredtovalidatethefinishedproduct.
TestandValidateFinishedSystems
- Runburn-in,functionaltesting,diagnostics,inspection,HiPot,andothervalidationstepsaccordingtoworkinstructions.
- ConfigureandvalidateRAIDsolutions,includingRAID1,5,6,and10,hotspares,andapplicableWindowsorLinuxRAIDconfigurations.
- Loadoperating-systemimages,drivers,firmware,andrequiredutilitiesonlyasneededtobuildandvalidatecustomersystems.
- Verifysystemperformance,componentrecognition,bootbehavior,storageconfiguration,andtestcompletionbeforereleasetothenextproductionstep.
TroubleshootServerFailures
- Diagnoseassembly,power-on,POST,boot,storage,memory,thermal,firmware,andotherhardwareortestfailures.
- Usetestresults,errorcodes,systemlogs,visualinspection,andstructuredfaultisolationtoidentifythelikelycauseofafailure.
- Independentlyresolveroutineissues,performapprovedrepairsandrework,andescalatecomplexorrecurringproblemstotheManufacturingSupervisororEngineering.
- Supportnonconformanceinvestigation,containment,root-causeanalysis,correctiveactions,andCAPAactivitiesasassigned.
- Helpnewproductintroductions,engineeringevaluations,pilotbuilds,andproductionchangesmovesuccessfullythroughassemblyandtest.
ProtectQuality,Documentation,andProductionFlow
- Accuratelyrecordserialnumbers,componentchanges,defectinformation,repairactions,testresults,anddispositionofsystems.
- Identifyerrorsorgapsinworkinstructions,configurationsheets,andcontrolleddocuments;communicateneededupdatesthroughtheproperprocess.
- Followsafety,quality,workmanship,ESD,andprocess-compliancerequirementsatalltimes.
- WorkwithProduction,Engineering,Quality,andMaterialstoresolveissuesquicklyandkeepbuildsmovingtoschedule.
- Identifypracticalimprovementsthatincreasefirst-passyield,repairquality,accuracy,productivity,andproductionflow.
SupporttheManufacturingTeam
- Provideday-to-daytechnicalguidancetoproductiontechniciansandhelptrainnewteammembersonbuild,test,repair,andsafetyprocedures.
- Communicateproblemsclearly,takeownershipofassignedwork,andrespondwithappropriateurgencywhenproductionisatrisk.
- Contributetoarespectful,flexible,team-orientedproductionenvironment.
WhatWe’reLookingFor
- Threeormoreyearsofhands-onexperienceassembling,testing,troubleshooting,repairing,orreworkingserverhardware,computerhardware,electronics,orsimilarproductsinamanufacturing,data-center,repair,orfield-serviceenvironment.
- ExperienceasaServerTechnicianIIorinacomparableseniorhardwaretechnicianroleispreferred.
- Strongpracticalknowledgeofservercomponents,hardwarefaultisolation,RAID,BIOS,IPMI,firmware,andsystembring-up.
- WorkingknowledgeofWindowsandLinuxastheyrelatetosystemimaging,hardwarevalidation,diagnostics,andtest—notenterprisesystemadministration.
- Abilitytoreadandfollowworkinstructions,configurationsheets,wiringorcomponentdiagrams,testprocedures,andqualitydocumentation.
- ComfortusinghandtoolsandworkingcarefullywithsensitiveelectroniccomponentsinanESD-controlledproductionenvironment.
- Strongattentiontodetail,ownership,communication,andfollow-throughinaschedule-driventeamsetting.
- Abilitytostandandwalkforextendedperiodsandregularlyliftormoveupto40pounds,withoccasionalliftingormovingupto50pounds,withreasonableaccommodationasneeded.
ThisRoleIsaGoodFitIfYouHaveExperienceIn
- Serverhardwaremanufacturingandintegration
- Computehardwarebreak/fixandcomponentreplacement
- Computerorelectronicstesting,repairandrework
- Configured-to-ordersystemsassemblyandvalidation
- Productiontestandqualitytroubleshooting
ThisRoleIsNotPrimarily
- Helpdeskorend-usersupport
- Desktopsupportorcorporateworkstationadministration
- Ongoingserver,cloud,identity,orbusiness-systemsadministration
Thebasepayrangeforthisroleisbetween$26/hourand$34/hourandyourbasepaywilldependonyourskills,qualifications,experience,andlocation,alongwithbudgetedrangeofposition.EquusComputeSolutionsoffersacomprehensivefull-timebenefitspackageconsistingofmedical,dental,vision,telemedicine,flexiblespendingaccounts,matched401K,life,criticalaccidentalorillness,companypaidshort-&long-termdisability,sixweeksofpaidparentalleave,generouspaidtimeoffandwellnessprograms.ECSis100%employeeowned!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.