Systems Reliability Engineer

Memx Inc; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

An established industry player is seeking a Systems Reliability Engineer to enhance the performance and reliability of its exchange platforms. This role involves supporting critical systems, debugging issues, and collaborating with various teams to improve operational processes. The ideal candidate will possess strong Linux administration skills and a passion for problem-solving. With a focus on continuous improvement, this position offers an exciting opportunity to make a significant impact in a dynamic environment. Join a talented team committed to innovation and excellence, and enjoy competitive benefits including unlimited paid time off and wellness resources.

Benefits

Work From Home

Life Insurance

Unlimited Paid Time Off

Generous Paid Family Leave

Short Term & Long-Term Disability

Training & Development

Wellness Resources

Qualifications

• 1-2 years of experience in operation support roles.
• Proficiency in Linux and Bash scripting.
• Experience with configuration management tools.

Responsibilities

• Provide support for MEMX exchange platforms and resolve incidents.
• Document actions for repeatability and automation.
• Work with cross-functional teams to ensure platform availability.

Skills

Linux Administration

Bash Scripting

Configuration Management (Ansible, Chef, Puppet)

Monitoring Tools

Incident Tracking Systems

Education

Bachelor's Degree in Computer Science or related field

Tools

Ansible

Chef

Puppet

Job description

MEMX is searching for a Systems Reliability Engineer who will be responsible for providing support for MEMX exchange platforms.

Shift time for this role will be 3:00 pm -12:00 am EST.

MEMX currently has a U.S. presence in these states: California, Connecticut, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah.

*If you live outside of the above states, please list in your application and our team will evaluate.

What You’ll Do

• R esponsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
• Help isolate and resolve unplanned system outages
• Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams
• Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement
• Document every action so that the findings turn into repeatable actions which eventually can be automated
• Debug issues as they arise, across the different services and interaction points
• Enhance monitoring and alerting based on symptoms
• Run nightly processes that are essential to exchange operations. We automate as much as possible but there are processes that require a level of manual input and attention

Requirements

• Good understanding of Linux and know your way around Linux Shell
• Mid to advanced Linux administration, scripting skills
• Proficiency in Bash scripting skills (Python is nice to have)
• Proficiency in a configuration management tool (Ansible, Chef, Puppet)
• Experience with monitoring tools
• Familiar with incident tracking / ticketing systems and escalation procedures
• Minimum 1 – 2 years of experience in operation support role with some incident response
• Highly curious, driven and have attention to detail
• Seek problems to solve so to help make the platform better
• Strong urge to collaborate and improve existing processes
• Have an urge for delivering quickly and iterating fast
• Currently hiring for 2nd shift (3pm-12am EST), weekend on-call
• Trading and/or exchange experience a plus but not required
• Share our values and work in accordance to those values

At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best.

• Work From Home
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited Paid Time Off
• Generous Paid Family Leave
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources

Pay Range: $120,000 to $160,000

*Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

Equal Opportunity Statement

MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Diversity Inclusion Statement

At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.

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MEMX has currently approved ONLY the following states for remote work: California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah. Please confirm if you are currently living & working from one of these locations. *

Are you able to work the shift time for this role3:00 pm to 12:00 am EST? *