Systems Project Analyst

Florida Department of Financial Services; Tallahassee (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly pay cycle

In-office only

Job summary

Florida Department of Financial Services (DFS), Office of Information Technology in Tallahassee, seeks a Business Analyst to gather and translate business needs into technology solutions. You will work with stakeholders, project teams, and IT staff to ensure alignment with objectives and successful project delivery.

The role requires strong analysis, documentation, and communication skills, plus experience in IT projects and test activities.

Qualifications

• Knowledge of business analysis principles, methodologies, and best practices.
• Knowledge of project management concepts and SDLC processes.
• Knowledge of business process analysis, process improvement, and workflow design techniques.
• Knowledge of requirements gathering, testing, and implementation practices.
• Skill in eliciting, analyzing, documenting, and validating requirements.
• Skill in preparing BRDs, functional specs, use cases, user stories, maps, and diagrams.
• Skill in coordinating technology projects, tracking deliverables, milestones, risks.
• Skill in translating requirements into functional/technical specs.
• Skill in analyzing processes to identify automation and cost-effective improvements.
• Skill in developing test plans, scenarios, scripts, and supporting testing.

Responsibilities

• Gather and document business and functional requirements.
• Translate business needs into technology solutions with stakeholders and IT teams.
• Facilitate meetings and workshops to drive collaboration.
• Support testing, implementation, and project documentation.
• Act as liaison between business stakeholders and IT teams to ensure project delivery.

Skills

Business analysis

SDLC

Requirements gathering

Stakeholder liaison

Process mapping

Test planning

Documentation

Communication

Project coordination

Risk identification

Collaboration

Education

Bachelor's degree in Computer Science or IT

Tools

ArcGIS

ArcGIS Online

Job description

Brief Description Of Duties

The Florida Department of Financial Services (DFS), Office of Information Technology, is seeking a highly motivated and collaborative Business Analyst to join our team in Tallahassee, Florida. This onsite position offers an exciting opportunity to contribute to enterprise technology initiatives that enhance government services and improve outcomes for the citizens of Florida.

As a Business Analyst, you will work closely with business stakeholders, project teams, and technical staff to identify business needs and translate them into effective technology solutions. You will be responsible for gathering, analyzing, and documenting business and functional requirements, ensuring that proposed solutions align with organizational objectives and business priorities.

The successful candidate will facilitate meetings and workshops, promote collaboration among cross-functional teams, and support business process improvement initiatives. You will also participate in system testing, implementation activities, and the development and maintenance of project documentation to ensure successful project delivery. Serving as the primary liaison between business stakeholders and Information Technology teams, you will help bridge the gap between business needs and technical solutions while contributing to the successful implementation of enterprise projects that support the Department''''s mission.

Four (4) years of experience in Computer Science or Information Technology‑related field, such as computer science, engineering or similar is required. A post‑secondary degree in Computer Science or Information Technology‑related field, such as computer science, engineering or similar, may be used as an alternative for the experience on a year‑for‑year basis.

Additional Requirements

• Three (3) or more years of experience in IT Projects as a Business Analyst or related duties.
• Proficient in the English language.

Preference

• Three (3) or more years of experience in the use of Geographic Information Systems including ArcGIS and ArcGIS Online.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of business analysis principles, methodologies, and best practices.
• Knowledge of project management concepts and system development lifecycle (SDLC) processes.
• Knowledge of business process analysis, process improvement, and workflow design techniques.
• Knowledge of requirements gathering documentation, testing, and implementation practices.
• Skill in eliciting, analyzing, documenting, and validating business, functional, and technical requirements through interviews, workshops, meetings, and stakeholder collaboration.
• Skill in preparing business requirements documents, functional specifications, use cases, user stories, process maps, workflow diagrams, and other project documentation.
• Skill in coordinating technology projects, tracking deliverables, monitoring milestones, identifying risks, and supporting project implementation activities.
• Skill in translating business requirements into functional and technical specifications that support application development and technology solutions.
• Skill in analyzing business processes, workflows, and technology capabilities to identify opportunities for process improvement, automation, standardization, and practical, cost-effective solutions.
• Skill in developing test plans, test scenarios, test scripts, and supporting system integration testing, user acceptance testing, and implementation validation activities.
• Skill in preparing reports, presentations, training materials, user documentation, and operational procedures for technical and business audiences.
• Skill in communicating complex business and technical concepts clearly and effectively to diverse audiences, including executive leadership, technical teams, and end users.
• Skill in building collaborative relationships with business stakeholders, project teams, vendors, and technology staff to achieve successful project outcomes.
• Skill in applying business analysis techniques, project management methodologies, and continuous improvement practices to support organizational objectives.
• Ability to facilitate meetings and communicate effectively with technical and non-technical stakeholders.
• Ability to analyze business problems and develop practical technology solutions.
• Ability to organize, prioritize, and manage multiple assignments and concurrent projects.
• Ability to build consensus among diverse stakeholders and foster collaborative working relationships.
• Ability to adapt to changing priorities and work effectively in a fast-paced project environment.
• Strong analytical, organizational, problem-solving, critical thinking, and interpersonal skills.

Special Notes

Special Notes: Employees of the Department of Financial Services are paid on a monthly pay cycle.

Salary Range

$70,000.00 to $90,000.00 per year.

Posting Closing Date

11/03/2026

This position requires a security background check, including fingerprint as a condition of employment.

This position may be required to occasionally perform duties other than those listed on the position description.

This position is designated as in-office only. Telework and remote work are not available.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement.

Location: TALLAHASSEE, FL, US

Tallahassee, Florida’s Capital City, is lined with rolling hills, oak trees, and canopied roads and combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-size city in the heart of Florida’s Big Bend and is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

Tallahassee is highly praised by publications and lifestyle magazines for a variety of localized reasons:

• Top Mid-Size City: HGTV highlighted the city''''s historic downtown, vibrant arts and nightlife scenes, and incredible access to outdoor spaces.
• Best for Retirees: Travel + Leisure awarded Tallahassee the highest overall livability score for retirees in the U.S. based on its tropical climate, low cost of living, and abundant recreational activities.
• Economic & Civic Strength: The city ranked as the best‑run city in Florida and in the top 20 nationally by WalletHub. It was also designated as an All-American City by the National Civic League for community collaboration and green spaces.
• Southern Charm: Southern Living frequently lists Florida''''s capital as a top destination in the South due to its natural beauty, unique history, and outdoor adventures.

In addition, the City of Tallahassee is in close proximity to the coast (about 30-45 minutes drive) and there is no state income tax for residents of Florida.