Systems Programmer II - Enterprise Networking & Cloud

Florida; Tallahassee (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The Florida Department of Children and Families seeks a Systems Programmer II to join the Network Support team in Tallahassee. The role focuses on implementing, monitoring, troubleshooting, and maintaining enterprise network infrastructure across multiple locations.

In-office position at DCF Headquarters; telework is not available. On-call rotation and after-hours coverage may be required to support outages and maintenance windows.

Qualifications

• Understanding of TCP/IP networking fundamentals including routing, switching, VLANs, DNS, DHCP, NAT and wireless networking.
• Basic understanding of network security concepts including firewalls, access control, VPNs, and security best practices.
• Familiarity with Cisco enterprise networking solutions and network troubleshooting methodologies.
• Familiarity with Palo Alto Networks firewall concepts and security policy administration.
• Understanding of cloud networking fundamentals within Microsoft Azure and AWS, including virtual networks, subnets, routing, network security controls, VPN connectivity, and hybrid cloud networking.
• Ability to troubleshoot network and connectivity issues using a structured analytical approach.
• Ability to learn new technologies and adapt to evolving enterprise and cloud networking environments.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Monitor network performance, availability, and capacity using enterprise monitoring tools.
• Assist with the installation, configuration, and maintenance of Cisco switching, routing, and wireless infrastructure.
• Support Palo Alto Networks firewall operations, policy administration, and troubleshooting activities.
• Troubleshoot connectivity issues involving routing, switching, wireless networks, DNS, DHCP, VPNs, and network security services.
• Assist with cloud networking operations within Microsoft Azure and AWS.
• Maintain network documentation, diagrams, inventories, and operational procedures.
• Work with vendors, service providers, and internal teams to resolve network-related incidents and service disruptions.
• Participate in infrastructure upgrades, maintenance windows, and technology refresh projects.

Skills

TCP/IP networking

Cisco networking

Palo Alto firewalls

Azure/AWS cloud networking

VPN/DNS/DHCP

Network security concepts

Communication skills

Tools

Cisco switches/routers

Palo Alto firewall tooling

Azure

AWS

Job description

The Florida Department of Children and Families seeks a Systems Programmer II to join the Network Support team in Tallahassee. The role focuses on implementing, monitoring, troubleshooting, and maintaining enterprise network infrastructure across multiple locations.

In-office position at DCF Headquarters; telework is not available. On-call rotation and after-hours coverage may be required to support outages and maintenance windows.