SYSTEMS PROGRAMMER I - 73001457

Florida; Tallahassee (FL); On-site; USD 51,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid sick leave

Paid parental leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue is seeking a Systems Programmer I in Tallahassee to support SAP and batch scheduling systems, SFTP tooling, and related software/hardware. The role emphasizes ITSM-aligned service management and documentation creation.

Two years of IT support, plus hands-on experience with server maintenance and software installation, are required. On-site work with potential on-call shifts is specified; the total compensation includes comprehensive benefits.

Qualifications

• Two years of Service Desk or IT support related to computer systems hardware and software.
• Two years of work-related IT experience in support of Systems Administration with experience in server maintenance, patching, and the ITSM process.
• Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting, to include navigating system logs and leading meetings.
• One year of experience in change management, problem resolution, continuous improvement of ITSM processes, and effective communication verbally and written to discuss services that impact stakeholders.
• Experience creating and maintaining thorough technical documentation.

Responsibilities

• Provide technical assistance to computer systems and users.
• Install and maintain SAP software and hardware, batch job scheduling software and hardware, SFTP application, and related software/hardware.
• Create and maintain flowcharts and documentation; follow the ITSM process.
• May provide on-call support on weekly rotations.

Skills

Service Desk

IT Support

Systems Administration

ITSM

Documentation

Education

Bachelor's degree in Computer Science or related area

Tools

SAP Basis

PowerShell

Flowcharting

Procedural documentation

Basic networking

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884679

Agency: Department of Revenue

Working Title: SYSTEMS PROGRAMMER I - 73001457

Position Number:73001457

Salary: $51,368.52 - $56,775.72 / annually

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team.We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

The Systems Programmer I position is in the Information System Program on the Service Maintenance team. This is work providing technical assistance to computer systems and users. The selected applicant will work with users and technicians to install and maintain SAP software and hardware, batch job scheduling software and hardware, SFTP application, and other related software and hardware as needed. This position creates and maintains flowcharts and documentation and is able to follow the ITSM (Information Technology Service Management) process. This is a mission critical position and may provide on-call support on weekly rotations.

MINIMUM REQUIREMENTS:

• Two years of Service Desk or IT support related to computer systems hardware and software. *
• Two years of work-related IT experience in support of Systems Administration with experience in server maintenance, patching, and the ITSM process.
• Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting, to include navigating system logs and leading meetings.
• One year of experience in change management, problem resolution, continuous improvement of ITSM processes, and effective communication verbally and written to discuss services that impact stakeholders.
• Experience creating and maintaining thorough technical documentation.

SUBSTITUTIONS:

• * A bachelor's degree in computer science or closely related area of study can be substituted for the required years of experience on a year-for-year basis.

PREFERENCES:

• SAP Basis administration experience
• PowerShell scripting experience
• Flowcharting experience
• Experience writing and maintaining procedural/process documentation
• Knowledge of Service Management
• Experience installing software on servers
• Basic knowledge of networking

SPECIAL NOTES:

• This position is located in Tallahassee, FL.
• If selected to interview, you will attend in person (only) interview in Tallahassee FL.
• The tentative salary for this position is $54,072.12 annually.
• Experience used to qualify for this position must be verifiable on resume/application and reference checks.

SALARY:

$51,368.52 - $56,775.72 / annually

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

SCREENING DISCLAIMER:

Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER:

In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:

If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL:

Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS:

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS:

The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER:

Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:0...