Systems & Network Administrator

STEP, Inc.; Williamsport (Lycoming County); On-site; USD 35,000 - 43,000; Full time

Job summary

STEP, Inc. is seeking an experienced Systems & Network Administrator to manage and secure our IT infrastructure, including Windows servers, networking, virtualization, and cloud services.

You will implement security controls, monitor performance, and support staff in a mission-driven environment. This role offers hands-on work across multiple technologies while helping shape enterprise IT strategy.

Qualifications

• Four+ years of experience managing Microsoft server operating systems and networks.
• Experience with Active Directory, DNS/DHCP, and VPN.
• Strong understanding of backup, disaster recovery, and cybersecurity basics.
• Experience supporting staff across departments and training non-technical users.
• Associate degree or higher preferred in related field.

Responsibilities

• Maintain and secure Windows servers and network devices.
• Configure and manage virtualization platforms and cloud services.
• Implement security controls and monitor systems for threats.
• Plan and test disaster recovery and business continuity procedures.
• Provide end-user support and documentation across the agency.

Skills

Windows Servers

AD Management

Group Policy

Virtualization

Backup & DR

Education

Associate’s degree in computer networking or related field

Job description

We are seeking an experienced Systems & Network Administrator to manage, maintain, and secure our organization's technology infrastructure. This role is responsible for the administration of Windows servers, networking systems, virtualization platforms, cloud services, cybersecurity controls, and disaster recovery solutions.

The ideal candidate is a hands-on IT professional who enjoys solving complex technical problems, strengthening security, improving reliability, and supporting end users in a mission-driven environment. This position offers the opportunity to work across multiple technologies while playing a key role in the planning, operation, and continuous improvement of enterprise systems.

Agency Overview

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities!

Systems/Network Administrator Position Summary:

Provides technical support to agency network computer systems and its users. Protects our critical systems and assets, builds solutions, implements new software and hardware, provides training, and assists in developing the overall IT strategy. Tasks include, but are not limited to, the following: maintaining hardware and software, procedures, and documentation; ensuring performance, disaster recovery, security, and monitoring of resources through problem-solving and testing. Responds to user requests pertaining to the agency’s network. Maintains documentation and knowledge of network activities and trends from both an industry and an agency perspective and acts upon that knowledge. Also support end users through day-to-day operations.

Expected pay rate for this position is $25.48 - $31.23 per hour based on candidate's qualifications.

Please go to the STEP website to view the full job description.

Essential Qualifications:

• High school diploma or GED certificate.
• Minimum of four years of experience with Microsoft server operating systems, including Microsoft networking, Active Directory management, and Group Policy Management.
• Minimum of four years of experience with TCP/IP networking, including DNS, DHCP, VPN, VLAN, routing, and firewall management.
• Minimum of four years of experience with virtualization.
• Minimum of four years of experience with backup solutions and disaster recovery planning and testing.
• Experience supporting staff across departments and training non-technical users.
• Associate’s degree specializing in computer networked systems or a related field preferred.
• Experience with security administration, including patch management and access control, is a plus.
• Basic knowledge of SQL and MySQL administration is a plus.
• Experience working directly with program teams and leadership is a plus.

General Requirements:

• Valid driver’s license.
• Reliable daily transportation with adequate insurance coverage.
• Eligibility to work in the United States; STEP, Inc. is unable to sponsor visas.
• Able to work on-site.
• Flexibility to work altered and non-traditional work schedules as assigned is a plus.