Systems Network Administrator

Modern Technology Solutions, Inc. (MTSI); Patterson (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) is seeking an Experienced Systems Administrator to develop, maintain, and secure enterprise systems, applications, and infrastructure.

The role leads software deployment, upgrades, and complex issue resolution across multiple sites and clients to support IT goals. Responsibilities include patch management, asset tracking, and documenting deployments while coordinating with Govt technical leads and ensuring compliance with security requirements.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Security, or related field
• Five (5) to eight (8) years of IT experience with emphasis on systems administration
• In-depth knowledge of Microsoft Windows OS (client and server)
• CompTIA Security+ or higher-level DoD 8570.01/8140.03 certification (preferred)
• Demonstrates professionalism and excellent problem-solving capabilities
• Excellent written and verbal communication skills
• Strong organizational, time management, and project coordination abilities
• Willingness to travel as needed

Responsibilities

• Manage software distribution, including creation and maintenance of software deployments
• Manage enterprise print services, including printer management, deployment, and secure print service configurations
• Respond to outages or performance issues
• Troubleshoot and resolve hardware/software problems across network, desktop, and server environments
• Diagnose and resolve issues for program-related applications
• Maintain computer assets and ensure asset management tools are up to date
• Design, develop, and implement hardware/software solutions and installations
• Perform system utilization reviews, growth analysis, and capacity planning
• Recommend technical and process improvements for system efficiency
• Assist in server deployments for new and existing projects
• Research vendor solutions and oversee implementation
• Document system deployments and configurations
• Coordinate with Security teams to implement information security policies and procedures
• Travel as needed to meet contractual requirements

Skills

IT System Admin

Windows OS

TCP/IP networking

Customer interfacing

Problem solving

Documentation

Security best practices

Education

Bachelor’s degree in Computer Science or related field

Tools

Windows Server

Active Directory

SQL Server

VMware

Job description

Experienced Systems Administrator who will be responsible for developing, maintaining, and securing enterprise systems, applications, and infrastructure. Seasoned professional in the job family; full competence in technical area. The role will lead efforts in installing software, deploying system upgrades, resolving server and desktop-related issues, and supporting complex Tier 2/3 problems. The administrator will also develop innovative IT solutions, evaluate emerging technologies, and implement practices aligned with the organization’s IT goals. Works with customers.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Please Note: U.S. Citizenship is required.

Role And Responsibilities

• Responsibilities and duties may include, but are not limited to:

• Manage software distribution, including creation and maintenance of software deployments.
• Manage enterprise print services, including printer management, deployment, and secure print service configurations.

• Respond to outages or performance issues.
• Troubleshoot and resolve hardware/software problems, including network equipment, desktops, and servers.

• Diagnose and resolve issues for program related applications.
• Maintain computer assets and ensure all asset management tools are up to date.
• Design, develop, and implement hardware/software solutions, including hardware installations.
• Perform system utilization reviews, growth analysis, and capacity planning.
• Recommend technical and process improvements for system efficiency.
• Assist in server deployments for new and existing projects.
• Research vendor solutions for technical problems and oversee implementation.
• Document system deployments and configurations.
• Perform key functions (above) and other security-related tasks as directed on multiple systems, at multiple sites, or for multiple clients.
• Schedule, perform and maintain records of required patching, maintenance, software/hardware changes, and scanning based on evolving threat/vulnerabilities and customer compliance requirements.
• Assess changes to an information system by performing periodic self-inspections, tests, and reviews of the IS program to ensure that systems are operating as authorized/accredited and that conditions have not changed; ensure corrective actions are taken for identified findings and vulnerabilities.
• Maintain a working knowledge of information system functions, security policies, technical security safeguards, and operational security measures.
• Coordinate with Information Systems Security Manager and Cyber Security Analyst to define, implement and maintain information security policies, strategies, and procedures.
• Implement policies and procedures for responding to security incidents, and for investigating and reporting security violations and incidents.
• Receive direction/guidance from the MTSI Program Manager and/or Govt technical lead; translate guidance into actionable tasks performed by the project team.
• Manage/execute medium-large tech tasks; ensure assigned tech tasks are properly coordinated and efficiently accomplished with best available resources; ensure all required resources are identified to support assigned tasks.
• Coordinate with Project Manager or Team Lead to verify time phased requirements are identified to meet contractual required deadlines.
• Accountable for the quality and timely delivery of all technical contract deliverables; ensure that task related products are consistent in format and content with overall project deliverables; routinely engage with Govt technical representative and tech leads for our teammates and subcontractors; acts as a resource/mentor for colleagues with less experience; works independently, with guidance in only the most complex situations.

Required Skills

• 7+ years of IT System Administration experience.
• Strong background in Microsoft Windows environments.
• Proficiency in computer software applications, hardware platforms, and LAN/WAN networking.
• Experience installing, configuring, and troubleshooting Windows Operating Systems.
• Understanding of TCP/IP, DHCP, DNS, and network hardware (switches/routers).
• Knowledge of federal security requirements and mandates (e.g., RMF, JSIG, FIPS, NIST)
• Strong Microsoft Windows background with some knowledge of UNIX/LINUX
• Proficiency in multiple technical areas and application of advanced technical/analytical principles
• Ability to understand customer needs and translate them into technical solutions
• Strong problem-solving skills, including breaking down complex problems and prioritizing tasks
• Excellent communication skills and ability to interface with senior-level customers and teammates

Required Competencies

• All MTSI employees are required to be skilled in the following core competencies:

• Collaboration/Teamwork: Engages others across roles through communication and mutual respect, shares insights, enabling effective teamwork to ensure collective success. (teamwork)

• Technical and Functional Skills: Leverages technical and functional expertise to deliver high performance, addresses challenges, and supports business needs while pursuing continuous skill development. (domain knowledge)

• Entrepreneurialism: Fosters innovation, evaluates ideas, and advances initiatives with sound judgment and organizational awareness to drive growth and impact. (innovation)

• Communication: Communicates clearly and effectively, fostering understanding, collaboration, and alignment through active listening and impactful messaging. (effective communication)

• Customer Focus: Prioritizes customer needs, builds trust, and delivers exceptional service by using insights to drive improvements and strengthen relationships. (customer insight)

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Security, or related field
• Five (5) to eight (8) years of experience in IT with an emphasis on systems administration
• In-depth knowledge of Microsoft Windows OS (client and server)
• CompTIA Security+ or higher-level DoD 8570.01/8140.03 certification
• Demonstrates professionalism and excellent problem-solving capabilities.
• Exceptional verbal and written communication skills.
• Outstanding organizational, time management, and project coordination abilities.
• Strong customer service orientation and ability to collaborate within all team levels.
• Proactive approach to troubleshooting and resolving IT issues.
• Capable of lifting up to 50 lbs. (e.g., PC equipment installation).
• Demonstrated ability to write technical documentation and end-user guides.
• Ability to manage multiple projects and support tickets simultaneously.
• Experience working in a team IT environment.
• Willingness to travel as needed.
• Good to have, but not required SQL Server experience

Physical Requirements

• Frequent sitting for long periods using computer keyboard, zoom conferencing, Microsoft teams, telephone etc.

• Regular standing and walking to file documents, make copies, meet with leaders/employees in other parts of the building etc.

• Keyboarding: Entering text or data into a computer or other machine by means of a traditional keyboard (traditional keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-key numeric keypad)

• Work is performed in an office environment and requires the ability to operate standard office equipment
• Some work (less than 5%) may require moving and lifting of heavy objects

TRAVEL: 10%

CLEARANCE: Ability to obtain a TS//SCI clearance

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