Systems & Microsoft 365 Administrator (9001)

Arnold Oil Company of Austin; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

ARNOLD OIL COMPANY OF AUSTIN is seeking an experienced IT Administrator to install, configure, and support Windows clients, AD, and Microsoft 365 within a corporate environment in Austin, TX. You will manage networking gear, VPNs, and VoIP while ensuring security and compliance.

The role requires strong problem-solving, documentation, and the ability to travel regionally for on-call support. A High School diploma is required; a college degree is preferred.

Qualifications

• Minimum 5 years of experience supporting Windows clients in a corporate environment.
• Deep knowledge of the Windows operating system, Active Directory, and Group Policy.
• Strong PC hardware expertise and ability to resolve complex hardware/software issues.
• Solid understanding of TCP/IP networking and Windows domain environments.
• Proven experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, etc.).
• Experience with Microsoft 365 identity and security controls, including Entra ID, MFA, Conditional Access, and endpoint compliance.
• Experience with VPN client installation and troubleshooting.
• Ability to detect, mitigate, and recover from malware and security incidents.
• Excellent written and oral communication skills with a focus on high-quality documentation.

Responsibilities

• Install, configure, upgrade, and troubleshoot hardware, software, and operating systems.
• Manage routers, switches, firewalls, and VPN solutions (site-to-site and client-based).
• Provide Tier 2/3 support for end-user applications and remote laptops.
• Administer and support Microsoft 365 tools including Exchange Online, Teams, SharePoint, and Intune.
• Maintain system and software license inventories.
• Deploy, configure, and manage VoIP infrastructure.
• Perform rack, installation, and cabling as needed.
• Configure and troubleshoot wireless networks and related technologies.
• Develop and maintain network documentation and SOPs.
• Collaborate with security teams to ensure identity, endpoint, and data protection.

Skills

Windows OS

Active Directory

Group Policy

TCP/IP Networking

Documentation

On-call support

Travel readiness

Education

High School Diploma or GED

College Degree Preferred

Tools

Microsoft 365

Exchange Online

Teams

SharePoint

OneDrive

Intune

Entra ID

MFA

Conditional Access

VPN client

Firewall management

Job description

Job Details

Job Location: ARNOLD OIL COMPANY OF AUSTIN LP - AUSTIN, TX 78744

Position Type: Full Time

Key Responsibilities

• Install, configure, upgrade, and troubleshoot hardware, software, and operating systems
• Manage routers, switches, firewalls, and VPN solutions (site-to-site and client-based)
• Provide Tier 2/3 support for end-user applications and remote laptop users
• Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Intune and security/compliance features
• Maintain system and software license inventories
• Deploy, configure, and manage VoIP infrastructure
• Perform racking, installation, and cabling as needed
• Configure and troubleshoot wireless networks and related technologies
• Develop and maintain network documentation, topology diagrams, and SOPs
• Collaborate with security teams to ensure compliance with best practices for identity management, endpoint security, and data protection

Qualifications

• Minimum 5 years of experience supporting Windows clients in a corporate environment
• Deep knowledge of the Windows operating system, Active Directory, and Group Policy
• Strong PC hardware expertise and ability to resolve complex hardware/software issues
• Solid understanding of TCP/IP networking and Windows domain environments
• Proven experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, etc.)
• Experience with Microsoft 365 identity and security controls, including Entra ID, MFA, Conditional Access, and endpoint compliance.
• Experience with VPN client installation and troubleshooting
• Ability to detect, mitigate, and recover from malware and security incidents
• Excellent written and oral communication skills with a focus on high-quality documentation
• Strong time management skills and the ability to handle multiple priorities in fast-paced environments
• Professional demeanor, strong work ethic, and customer-first approach
• Willingness to provide off-hours on-call support and travel regionally as required

Education Requirements

• High School Degree or GED
• College Degree Preferred

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