Systems Integrator I

The Chronicle Of Higher Education, Inc.; Detroit (MI); On-site; USD 61,000 - 73,000; Full time

Job summary

Wayne State University in Detroit is seeking an experienced Systems Integrator I to design, integrate, and implement applications that use multiple technologies and platforms. The role involves working with customers to define information requirements, researching technologies, testing and deploying integrated solutions, and providing training and ongoing support to ensure successful adoption.

This entry-level to early-career position offers the chance to grow within a collaborative team at a

Qualifications

• Knowledge of multiple IT tools and technologies including programming languages, operating systems, and hardware configurations.
• Knowledge of basic business practices.
• Skill in solving complex analytical problems.
• Skill in oral and written communication.
• Ability to take a complex problem and break it down into logical parts; and
• Ability to work effectively with customers, interpreting their issues and translating them into workable solutions.
• Proficiency in the use of basic programming languages, tools, and/or methodologies for developing integrated applications.
• Demonstrated ability in analyzing customer requirements and developing basic information systems solutions.

Responsibilities

• Define information requirements with customers for potential applications.
• Research available tools and technologies to determine alternative technology solutions.
• Conduct cost/benefit or feasibility analyses to provide recommendations on alternative approaches.
• Develop or acquire, test, and implement new or enhanced integrated applications.
• Train customers on the use of integrated applications to ensure optimal use of the application.
• Provide ongoing support for customers for assigned applications including trouble shooting and problem resolution; and
• Document the application for technical and customer reference.

Skills

IT tools & technologies

Business practices

Analytical problem solving

Communication skills

Problem decomposition

Customer collaboration

Programming basics

Requirements analysis

Job description

Systems Integrator I

Wayne State University is searching for an experienced SystemsIntegrator I at its Detroit campus location.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety.

Essential functions (job duties):

Basic Purpose

Positions in the Systems Integrator job family are responsible forthe design, integration, and implementation of applications thatrequire the use of multiple technologies, tools, and disciplines.Incumbents assist customers in the definition of information needsand acquire, create, or develop applications using the optimaltechnology, platform, and/or interfaces. This requires a soundknowledge of the technologies available to provide optimalsolutions. The focus of work is on the implementation of effectiveintegrated solutions that optimize the use of technology and meetthe customer’s needs.

Essential Functions

• Work with customer(s) to define information requirements forpotential applications;
• Research available tools and technologies to determine alternativetechnology solutions;
• Conduct cost/benefit or feasibility analyses to providerecommendations on alternative approaches;
• Develop or acquire, test, and implement new or enhanced integratedapplications;
• Train customer(s) on the use of integrated applications to ensureoptimal use of the application;
• Provide ongoing support for customer(s) for assigned applicationsincluding trouble shooting and problem resolution; and
• Document the application for technical and customerreference.

Comments (Level Descriptions)

The Systems Integrator job family has four levels:

Systems Integrator I

This is the proficiency level where incumbents apply their basicskills in integrated systems applications. They develop basic,non-routine applications requiring limited integration with othersystems, working independently with a single customer to define theinformation and reporting requirements. Alternatively, they mayserve as a member of a project team, developing components of acomplex integrated application based on application requirementsthat have been defined by others. They use a sound understanding ofthe business supported to enhance or improve the specificapplications and provide one-on-one training or assistance for thecustomer. While at this level, incumbents are increasing theireffectiveness in developing solutions in preparation forqualification at the next level of the family.

Systems Integrator II

This is the career level where incumbents are fully qualified towork on all aspects of systems integration assignments. They meetwith customers to define the requirements for complex applicationswhich involve more than one customer and use multiple technologies,platforms, and interfaces and are responsible for the completedesign, testing, and implementation of assigned applications.Alternatively, they may work on defined subsets of highly complexor enterprise applications with complete responsibility for thedesign, testing, and implementation of assigned subsystems.Incumbents typically provide second tier support for assignedapplications, determining the nature of problems and finding quickresolution. Only the most unusual problems are referred to others.At this level, work will typically be balanced between customerneeds analysis and applications development work.

Systems Integrator - Senior

This is the specialist level where incumbents work with a highdegree of independence to design and implement highly complexintegrated applications. Projects typically involve severalcustomers and applications that require the integration of multiplesystems, platforms, and technologies and incumbents may serve asthe project leader for their assigned projects. Incumbents areoften a Subject Matter Expert for the customer area supported orfor a major application within an enterprise system and apply theirextensive knowledge of the customers’ business and/or theapplication supported to ensure the optimal use of availabletechnologies. They may also be responsible for providing technicalwork direction for a small group of less senior, technical staffwhich may include outside contractors or students.

Systems Integrator - Lead

This is the leadership level where incumbents are fully qualifiedin all aspects of system integration. They have a high level oftechnical expertise in platforms, applications, tools, andmethodologies along with a broad knowledge of the customer area orfunction supported. As project leaders, they are responsible forproviding technical work direction to project staff includingreviewing work, setting time schedules, and assisting in technicaldevelopment activities. The majority of their time is spent inproject planning and management activities but they may be calledupon to assist in the development of highly complex integratedsystems where their expertise is of value.

Qualifications:

Minimum Qualifications

• Knowledge of multiple IT tools and technologies available includingapplications programming languages, operating systems, and hardwareconfigurations;
• Knowledge of basic business practices;
• Skill in solving complex analytical problems;
• Skill in oral and written communication;
• Ability to take a complex problem and break it down into logicalparts; and
• Ability to work effectively with customers, interpreting theirissues and translating them into workable solutions.
• Proficiency in the use of basic applications programming languages,tools, and/or methodologies for developing integrated applicationstypically acquired through formal education or equivalentexperience in applications systems development; and
• Demonstrated ability in analyzing customer requirements anddeveloping basic information systems solutions typically acquiredthrough one to two years of directly related experience inapplication development and/or support.

School/College/Division:

H25 - Computing & Info Technology

Primary department:

H2520 - Enterprise Applications

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Salary minimum: $60,519
• Salary hire maximum: $72,621

Working conditions:

This position must be filled pursuant to the provisions of acollective bargaining agreement, and as such may be filled by aqualified bargaining unit member, should one apply.

Job openings:

• Number of openings: 1
• Reposted position: No

Background check requirements:

University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired.