Systems Integration Manager I

Deel; Stati Uniti; Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401k

Disability insurance

Life insurance

EAP

FSA

PTO

Holidays

Descrizione del lavoro

Deel is seeking a Systems Integration Manager to lead integrations and provide technical consulting across our product suite. You will guide external clients and internal teams through complex integration projects, ensuring seamless deployment from SMB to enterprise levels.

Leverage project management discipline, maintain up-to-date product knowledge, and create self-serve resources. This role offers a path to impact global payroll and HR tech at scale.

Competenze

• 2–5 years in Technical Consulting, PM, or Support in a B2B SaaS environment.
• Strong understanding of API integrations and how to troubleshoot them.
• Proven project management skills with the ability to manage multiple projects and meet tight deadlines.

Mansioni

• Serve as the main point of contact for Success and Onboarding teams on integrations and API issues.
• Act as the escalation point for unresolved customer integration questions.
• Manage and troubleshoot integration issues, collaborating with internal teams to find solutions.
• Oversee customer integration projects from planning to execution, including requirements, strategy, and testing.
• Develop tailored integration plans and schedules based on client needs.
• Communicate regularly with Onboarding Managers and CSMs about project status and issues.
• Guide customers through integration, troubleshooting, and successful deployment.

Conoscenze

Technical consulting

Implementation project management

Strong communication

Multitasking

B2B SaaS experience

SQL knowledge

Strumenti

QuickBooks

NetSuite

Workday

SAP

Descrizione del lavoro

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

The Systems Integration Manager (SIM) will lead our efforts in enabling, troubleshooting, and providing technical consulting on Deel’s integration products. This role is pivotal in leveraging the full potential of our product suite while ensuring seamless integration experiences for our customers, from SMB to enterprise levels. You will often employ a project management approach to guide both external customers and internal teams through the integration process.

Responsibilities

• Serve as the main point of contact for Success and Onboarding teams on integrations and API issues
• Act as the escalation point for unresolved customer integration and API questions
• Manage and troubleshoot integration issues, collaborating with internal teams to find solutions
• Oversee customer integration projects from planning to execution, including requirements, strategy, and testing
• Develop tailored integration plans and schedules based on client needs
• Work with the Integrations and API Product team to address common challenges
• Maintain deep knowledge of Deel’s product suite and its integrations
• Create and update internal and external resources for self-serve integrations
• Communicate regularly with Onboarding Managers and CSMs about project status and issues
• Guide customers through integration, troubleshooting, and ensuring successful deployment

Qualifications

• 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment
• Strong understanding of API integrations
• Proven project management skills with a proactive, action-oriented approach
• Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams
• Ability to manage multiple projects and meet tight deadlines
• Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday and SAP
• Familiarity with SQL or other query languages is a plus

Application Deadline for U.S. Applicants:

Recruiting timelines vary by position, however, all Deel positions accept applications for a minimum of 5 days from the posting date listed herein. This position is open and still accepting applications

Benefits

• Health Insurance Effective from Day 1 (Medical, Dental, & Vision)
• 401k Retirement Plan
• Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Flexible Savings Account (FSA)
• Flexible time off (PTO)
• 12 paid holidays per year

Full-time employees in the United States receive a variety of benefits while employed at Deel.

Parental leave

16 weeks for the birthing parent and 8 weeks for the non-birthing parent

Qualifications

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.

Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.

Final pay is based on objective, job-related criteria including experience, skills, and location.

We don't ask about salary history. Offers are based on the role and what you bring to it.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• Optional flexible working office membership, with IWG

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ([e-mail]) and a team member will be in touch to ensure your equal participation.

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.

For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT