Systems Engineering Engineer

100 Salesforce, Inc.; United States; On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is seeking a Software Engineer to join a dynamic global team delivering and supporting the infrastructure powering our business growth. You will lead projects to optimize services, build next-generation software for production environments, and collaborate with Engineering teams to keep systems operational, scalable, and secure.

The role emphasizes AI-driven automation, orchestration, and high-availability design, with mentoring responsibilities for other engineers.

Qualifications

• 3+ years of experience in a cloud native, enterprise environment.
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• Track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Responsibilities

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Skills

Python

Go

Terraform

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

GCP

Kubernetes

Karpenter

PostgreSQL

Oracle

Puppet

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

As a Software Engineer at Salesforce, you'll join a dynamic global team responsible for delivering and supporting the technology infrastructure that powers our business growth. You'll lead projects to optimize current services and build next-generation software for our global production environments, collaborating closely with Engineering and Development teams to keep services operational, streamlined, and scalable.

What you'll be doing:

• Drive efficiency: Identify and develop software solutions that improve operational efficiency and provide detailed visibility into performance metrics.
• Innovate with AI: Develop AI-based automation to reduce errors, increase system availability, and accelerate operational velocity.
• Build orchestration and automation: Enhance automation capabilities and develop orchestration tools to optimize system efficiency and cost-effectiveness.
• Design software: Design, develop, and test software with a focus on automation, scalability, and security, while mentoring other engineers.
• Support operations: Provide high-level support for Puppet and Oracle operational workflows.

Technical skills & requirements:

• Expertise: Advanced proficiency in Python, Go, and Terraform.
• Cloud & infrastructure: Hands-on experience with public cloud platforms (AWS/GCP), Kubernetes, and Karpenter.
• Databases: Strong knowledge of database operations (Oracle preferred) and Postgres.
• Systems fundamentals: Solid understanding of systems at the operating-system level (e.g., Linux internals, process management, memory management, and file systems).
• Configuration management: Proven experience with Puppet.

Nice to have:

Familiarity with the ElasticSearch/Kibana stack and REST API design.

Basic qualifications:

• 3+ years of experience in a cloud native, enterprise environment
• Bachelor's or Master's degree in Computer Science or a related technical field, or equivalent practical experience.
• A track record of delivering impactful features in complex, fast-paced environments.
• Strong analytical skills and the ability to explain complex technical ideas clearly to both technical and non-technical audiences.

Who you are:

• Self-starter: A lifelong learner who's comfortable with ambiguity and continually looks for ways to raise the bar.
• Subject-matter expert: You demonstrate strong command of engineering best practices, including fault tolerance, security, and scalability.
• Collaborative leader: You lead by example, give constructive feedback during design reviews, and help drive both quality and productivity.
• Clear communicator: You bridge internal partners (architects, support teams) and stakeholders to resolve dependencies and incorporate feedback.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.