Systems Engineer -Tier 3

Apogee Engineering, LLC; Maryland; On-site; USD 120,000 - 180,000; Full time

Job summary

Apogee Engineering, LLC seeks a Systems Engineer (Tier 3) to support the Executive Airlift Communications Network (EACN) for critical U.S. Government missions.

This on-site role at Joint Base Lewis-McChord (JBLM) involves network design, engineering, and ServiceNow development to ensure secure, reliable voice, video, and data connectivity for senior leaders aboard executive aircraft. The role requires 6–8 years of systems/network engineering experience, TS/SCI clearance, and a bachelor's degree

Qualifications

• Citizenship: US citizen required.
• Clearance: TS/SCI with the ability to maintain.
• Bachelor's degree in a relevant technical field.
• 6–8 years of progressive systems/network engineering experience.
• 2–3 years at senior/Tier 3 escalation level.
• Experience with satellite, airborne, or specialized comms systems preferred.
• Experience with GIG/DISA/DoD enterprise networks.
• Preferred certifications: CCNP/CCIE, CISSP.
• ServiceNow CSA or developer certification preferred.
• Experience with SATCOM and Mobility Air Forces (MAF) systems is a plus.

Responsibilities

• Manage and sustain the EACN to ensure continuous operational readiness.
• Provide engineering support to three Air-to-GIG Gateways and the SIL.
• Conduct network design, architecture, and engineering tasks for reliable voice, video, and data services.
• Support potential expansion to additional aircraft and ground forces within MAF.
• Provide ServiceNow development and configuration support for tickets and ITSM processes.
• Support GSOC incident response and data analysis for reporting and decisions.
• Document system configurations and architecture; SOPs and changes.
• Participate in system upgrades, lifecycle refresh, and SIL testing.

Skills

Network design

Network architecture

Systems engineering

Tier 3 escalation

Education

Bachelors degree

Tools

Cisco

Juniper

TCP/IP

BGP

OSPF

MPLS

VoIP

VTC

Job description

Overview

A

Apogee has an exciting new opportunity for a highly skilled Systems Engineer (Tier 3) to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2’s) supported by a Systems Integration Lab (SIL). The Systems Engineer will deliver network design, architecture, and engineering services ensuring reliable voice, video, and data connectivity to U.S. Senior Leaders while airborne on specially equipped executive aircraft. This role may expand to support additional aircraft and ground forces within the Mobility Air Forces (MAF) mission set, and includes ServiceNow development, incident response, and data analysis support for the 89th Airlift Wing's Government Security Operations Center (GSOC).

This is a full-time position located on-site at Joint Base Lewis-McChord (JBLM), in McChord, WA.

*** This position is contingent upon contract award. ***

Responsibilities

• Manage and sustain the Executive Airlift Communications Network (EACN) to ensure continuous operational readiness.
• Provide engineering and technical support to three Air-to-GIG Gateways at SAFB, JBA, and JBLM, and the Systems Integration Lab (SIL) at SAFB.
• Perform network design, architecture, and engineering tasks to ensure reliable voice, video, and data services for U.S. Senior Leaders aboard specially equipped executive aircraft.
• Support potential expansion of voice, video, and data services to additional aircraft and ground forces within the Mobility Air Forces (MAF) mission set.
• Provide ServiceNow development and configuration support for ticketing, workflow automation, and IT service management processes.
• Support incident response efforts for the 89th Airlift Wing's GSOC at JBA, including detection, analysis, and resolution of security and network incidents.
• Conduct data analysis to support GSOC reporting, trend identification, and operational decision-making.
• Troubleshoot and resolve complex, Tier 3-level network and systems issues across geographically distributed sites.
• Collaborate with government stakeholders, engineering teams, and leadership to ensure mission-critical communications systems remain fully operational.
• Document system configurations, network architecture, standard operating procedures, and engineering changes.
• Participate in system upgrades, lifecycle refresh planning, and integration testing within the SIL environment.

Qualifications

Minimum Experience:

Citizenship: Must be a US citizenClearance:Must have and be able to maintain a TS/SCI level clearance

Education:Bachelor's Degree in Computer Science, Information Technology, Electrical Engineering, Systems Engineering, or a related technical field.

Years of Experience: 6-8 years of progressive experience in systems/network engineering, with at least 2-3 years at a senior/Tier 3 escalation support level.

Technical Experience:

• Demonstrated experience with network design, architecture, and engineering in support of satellite, airborne, or other specialized communications systems preferred.
• Experience supporting GIG, DISA, or DoD enterprise network environments.
• Hands-on experience with routing and switching platforms (Cisco, Juniper), network protocols (TCP/IP, BGP, OSPF, MPLS), and voice/video/data integration (VoIP, VTC systems).

Preferred Qualifications:

• Advanced certifications such as CCNP, CCIE, CISSP, or equivalent.
• ServiceNow Certified System Administrator (CSA) or ServiceNow development certification.
• Prior experience supporting executive airlift, special air mission (SAM), or senior leader communications programs.
• Experience with Mobility Air Forces (MAF) systems and mission sets.
• Experience with satellite communications (SATCOM) systems and airborne communications architectures

Additional Information:Location:Joint Base Lewis-McChord (JBLM), in McChord, WA.On-site: Full-time on-site positionTravel:10% travel may be required

*** This position is contingent upon contract award. ***