Systems Engineer Sr

aah; United States; Remote; USD 99,000 - 148,000; Full time

Job summary

Advocate Aurora Health is seeking a Senior Network Engineer with extensive MECM/SCCM expertise to support a large healthcare technology environment. The role focuses on network and endpoint integration, including software distribution, OS deployment, and cloud services.

The position is remote with on-call responsibilities. Ideal candidates have 5+ years in Microsoft platforms, network communications, and project management, plus strong OS and vendor ecosystem knowledge.

Qualifications

• Bachelor's degree in computer science or related field.
• 5 years of experience in Microsoft Platforms, Network Communications, and Project Management.
• Advanced knowledge of operating systems, vendor environments, and system software.

Responsibilities

• Plans, schedules, and coordinates complex system software installations and upgrades.
• Configures, installs and supports virtualization solutions across distributed environments.
• Troubleshoots integration conflicts and optimizes application delivery and directory services.

Skills

Network engineering

Troubleshooting

Vendor coordination

Education

Bachelor's degree in computer science or related field

Tools

MECM/SCCM

Backup tools

Job description

Department

12219 Enterprise Corporate - Endpoint and IT Field Tech Central Operations

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

We are seeking an experienced Senior Network Engineer with extensive Microsoft Endpoint Configuration Manager (MECM/SCCM) knowledge to support a large, complex healthcare technology environment. This position will provide senior-level engineering and troubleshooting across enterprise network and endpoint infrastructure, with particular emphasis on how MECM services interact with network connectivity, software distribution, operating system deployment, patching, and Microsoft cloud services. The ideal candidate understands both network engineering and MECM architecture and can troubleshoot issues across multiple technology domains rather than treating networking and endpoint management as separate disciplines. This position is a remote position with on-call responsibilities.

Pay Range

$47.50 - $71.25

Major Responsibilities

• Performance Excellence/Continuous Improvement Management: Plans, schedules, and coordinates complex system software installations and upgrades for systems implemented in the region. Ensures team follows change management processes and makes suggestions on change management process improvements.
• Configures, installs and supports virtualization solutions for the organization. Develop solutions in a physically distributed environment throughout all phases of its lifecycle to define, implement and support proof of concept, design, configuration, automation, testing, migration phases, triage incidents to resolution and mentoring of other team members.
• Configures, installs and supports complex and ancillary device integration solutions. Develops and initiates comprehensive understanding of technology stack components from desktop to wide area network, to proactively troubleshoot integration conflicts and isolate issues for resolution. Analyzes business requirements and creates technical recommendations. Evaluates new and existing software products. Develops plan, recommends solutions and provides for maintenance, testing, documentation and training for the operating systems and hardware.
• Assists with and supports server administration procedures. Ensures capacity monitoring processes are followed and initiates corrective activities. Monitors and tunes diagnostic imaging and other systems implemented in the region to achieve optimum performance levels. Assists in capacity monitoring and planning process design and review. Recommends improvements to current technical architecture.
• Implements backup and recovery procedures to ensure data/media recoverability for sitebased systems. Facilitates disaster recovery and business continuance configurations and procedures.
• Follows quality assurance processes to ensure proper system operation, optimum performance, and absence of defects. Ensures integrity for application delivery and directory administration for the Region.
• Creates tasks, work estimates, and resource requirements on those tasks. Monitors tasks and resources and initiates corrective actions. Communicates with staff and clients in order to keep them informed with regard to activity status and potential problem areas and provides recommendations to management.
• Acts as a technical escalation point with vendors and staff to coordinate application software and hardware changes. Prioritizes problems and issues as needed. Works collaboratively with vendors at technical and management level to resolve problems and manage escalation.
• Initiates root-cause analysis and solves complex application software and hardware problems. Tracks and trends problems and makes recommendations towards resolution. Collaborates with technical staff for problem resolution of more complex software and hardware problems, to include wireless technology environment and complex printer issues.
• Assists in reviews of capital expenditure requests to ensure configuration and ancillary requirements are correct and comply with Advocate Aurora Healths technical environment standards.

Minimum Job Requirements

• Education: Bachelor's degree in computer science or related field
• Certification / Registration / License: N/A
• Experience: Typically requires 5 years of experience in Microsoft Platforms, Network Communications, and Project Management. Experience in using backup tools, storage systems, and network management systems, application delivery systems and supporting directory technology systems.
• Knowledge / Skills / Abilities: Advanced knowledge of operating systems, vendor-specific environments, and other system software. Advanced knowledge of systems administration and the inter‑relationships between application code and server operating systems and desktop operating systems. Advanced knowledge of hardware and software as used in the clinical and/or business setting. Demonstrated facilitation skills and ability to explain technical sub