Systems Engineer (Salesforce)

Zions Bank; Midvale (UT); On-site; USD 110,000 - 160,000; Full time

Job summary

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We are seeking a Systems Engineer with experience with the Salesforce Platform to join our team at Zions Bancorporation.

You will support, configure, scale, and optimize our enterprise nCino Lending Origination System. In this role you will bridge business strategy and Salesforce technology—collaborating with customer service, product managers, developers and

Qualifications

• 2+ years of hands-on experience on the Salesforce platform; nCino experience is a plus.
• Strong knowledge of SOQL/SQL and relational data concepts.
• Experience delivering solutions through structured SDLC and change management.
• Ability to independently debug, test, and resolve complex issues.
• Bachelor’s degree in CS, IS, or related field (or equivalent combination).

Responsibilities

• Platform Solutions: design, configure, and enhance features within the Salesforce/nCino platform for banking workflows.
• Translate Requirements: collaborate with end users, product managers, analysts, and engineers.
• Ensure Operational Excellence: monitor health, troubleshoot incidents, maintain data integrity.
• Optimize Business Workflows: identify automation opportunities to improve UX and reduce debt.
• Maintain Quality & Governance: document changes, ensure governance and release controls.

Skills

Salesforce Platform

nCino Platform

SOQL/SQL

SDLC

Troubleshooting

Education

Bachelor’s degree in Computer Science or Information Systems

Job description

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking a Systems Engineer with experience with the Salesforce Platform to join our team at Zions Bancorporation. At Zions, we are transforming our lending experience, and as a Systems Engineer, you will play a pivotal role in supporting, configuring, scaling, and optimizing our enterprise nCino Lending Origination System. In this high-impact role, you will bridge business strategy and Salesforce technology - collaborating with customer serviced, product manager, developers and IT, work to enhance the user experience achieve product goals.

Responsibilities:

• Platform Solutions: Support, design, configure, and enhance features within the nCino Bank Operating System and Salesforce platform to support complex commercial banking workflows.
• Translate Requirements: Partner closely with end users, business partners, Product Managers, Business Analysts, and engineers to turn complex business needs into clean, maintainable platform enhancements.
• Ensure Operational Excellence: Proactively monitor platform health, troubleshoot escalated incidents, and maintain high system availability and data integrity.
• Optimize Business Workflows: Identify automation opportunities within native nCino/Salesforce features to retire technical debt and enhance user experience.
• Maintain Quality & Governance: Document system changes, uphold data governance standards, and ensure release compliance with enterprise banking controls.

Qualifications:

• Core Platform Expertise: 2+ years of hands‑on experience on the Salesforce platform. Experience on the nCino Bank Operating System would be a plus.
• Data & Query Proficiency: Strong working knowledge of SOQL/SQL, relational data modeling, and standard database concepts.
• SDLC & Engineering Fundamentals: Proven experience delivering solutions through structured software development lifecycles and change management processes.
• Analytical Troubleshooting: Demonstrated ability to independently debug, test, and resolve complex application and workflow issues.
• Education / Technical Foundation: Bachelor’s degree in Computer Science, Information Systems, or a related field. A combination of education and experience may meet qualifications.

This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Location:

This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047

The Zions Technology Center is a 400,000‑square‑foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on‑site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED‑certified sustainable building that features include the use of low VOC‑emitting construction materials.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment operations and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include 'Accommodation needed' in the subject line to ensure your information is routed to the appropriate contact.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC