Systems Engineer – Retail & POS Technology

Eliassen Group; Atlanta (GA); Hybrid; Confidential; Part time

Job summary

Eliassen Group is seeking a Systems Engineer with Retail & POS Technology experience to support store systems across software distribution, patching, scripting, POS hardware and software, and production support in Atlanta.

The role operates on a small, collaborative team with ownership and requires ability to design and validate technical solutions, manage Windows patching cycles, automate tasks with PowerShell or Python, and troubleshoot integrations across POS and central systems.

Qualifications

• 3+ years IT experience supporting POS and distributed retail/hospitality environments.
• Experience troubleshooting production systems and store technology.
• Hands-on Windows experience, patching, Event Viewer, and patch-management tools.
• Proficiency with PowerShell and/or Python, plus SQL knowledge.
• Experience with POS/payment technologies (EMV, PCI) and gateways.

Responsibilities

• Manage software distribution and Windows patching for store-system segments with validation and rollback.
• Develop PowerShell or Python scripts to automate data collection and health checks.
• Monitor KPIs, identify preventative actions, escalate issues to L3 or leads.
• Configure and deploy POS hardware/software including terminals, scanners, printers, and payment processors.
• Investigate equipment failures and perform root-cause analyses.
• Create pilots, contribute to gold-master images, and support rollouts.
• Collaborate with offshore vendors and QA on test planning and deployments.
• Translate business requirements into technical specs and validate solutions.
• Mentor L1 engineers on scripting and documentation.

Skills

POS Technology Experience

Windows Patch Management

PowerShell

Python

SQL

Distributed Retail/ Hospitality IT

Problem-Solving

Communication Skills

Education

BS in Engineering/CS/Networking or related field

Tools

SCCM

Intune

BigFix

Kaseya

Job description

Description:

Hybrid 3X a week in Atlanta, GA; 10% Travel

Our client seeks a Systems Engineer with Retail & POS Technology experience to support store systems across software distribution, patch management, scripting, POS hardware and software, and production support. The role will operate on a small, collaborative team with a high degree of ownership. The engineer will design and validate technical solutions, manage Windows patching cycles, automate operational tasks, and troubleshoot integrations across POS, payment middleware, and central systems. Success requires proficiency with Windows environments, PowerShell or Python, SQL, and experience in distributed retail or hospitality settings.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

Responsibilities:

• Independently manage software distribution and Windows patching cycles for assigned store-system segments with validation and rollback plans.
• Author and maintain PowerShell or Python scripts to automate data collection, health checks, and recurring tasks.
• Monitor KPIs, recommend preventative measures, and escalate systemic issues to L3 or Lead.
• Configure and deploy POS hardware and software, including terminals, scanners, printers, and payment processors, and troubleshoot integrations with central systems and gateways.
• Investigate equipment failures, perform root-cause analysis, and recommend improvements.
• Build prototypes for pilots, contribute to gold-image creation, and execute staging and configuration for rollouts.
• Partner with offshore vendors and QA on test planning, regression testing, and production deployments.
• Translate business requirements into technical specifications and validate solutions.
• Mentor L1 engineers on scripting, troubleshooting, and documentation standards.

Experience Requirements:

• 3+ years of IT experience supporting POS and distributed retail/hospitality environments.
• Strong experience troubleshooting production systems, integrations, and store technology.
• Hands-on experience with Windows, patching, Event Viewer, and tools such as SCCM, Intune, BigFix, or Kaseya.
• Proficiency with PowerShell and/or Python, plus working knowledge of Microsoft SQL Server.
• Experience with POS/payment technologies, including EMV, tokenization, PCI, kiosks, or mobile POS.
• Strong problem-solving and communication skills with the ability to work independently and manage multiple priorities.

Education Requirements:

• B.S. in engineering, computer science, networking, or related field, or equivalent experience.