Systems Engineer - Publishing Application

Elyon International; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Elyon International is seeking a Systems Engineer to support and maintain a critical publishing application environment. This remote role emphasizes Linux administration, Perl scripting, and OmniMark workflows to troubleshoot issues and improve reliability.

You will work with end users, developers, and stakeholders to gather requirements and resolve production problems while ensuring secure, scalable operations across the publishing stack.

Qualifications

• Experience administering Linux-based environments and services.
• Proficient in Perl programming and OmniMark workflows.
• Background in IT service management and incident handling.

Responsibilities

• Administer, support and maintain publishing applications and infrastructure.
• Troubleshoot production issues and coordinate remediation with teams.
• Monitor performance, identify root causes, and implement fixes.
• Provide user support and manage access, security, and deployments.
• Document procedures and participate in on-call rotations.

Skills

Linux admin

Perl programming

OmniMark

Application support

IT service mgmt

Troubleshooting

Analytical skills

User support

Stakeholder collaboration

Job description

Systems Engineer - Publishing ApplicationRemotePosition SummaryWe are seeking a Systems Engineer to support and maintain a business-critical publishing application environment. This role is responsible for application administration, infrastructure support, troubleshooting, user support, and system maintenance across Linux-based platforms.The ideal candidate will have experience with Linux systems, Perl programming, and OmniMark, along with strong problem-solving skills and the ability to work directly with end users to gather requirements and resolve technical issues.

Key Responsibilities

• Administer, support, and maintain enterprise publishing applications and associated infrastructure.
• Troubleshoot and resolve application, system, and infrastructure issues in a timely manner.
• Monitor application performance, identify root causes of problems, and implement corrective actions.
• Work closely with business users, developers, and stakeholders to understand requirements and resolve production issues.
• Manage user access, account administration, and password updates in accordance with security policies.
• Support application deployments, upgrades, patching, and configuration changes.
• Maintain and troubleshoot Linux servers and related system components.
• Develop, modify, and support automation and maintenance code and scripts using Perl.
• Support and maintain OmniMark-based publishing and content-processing workflows.
• Analyze application logs, system logs, and performance metrics to diagnose issues.
• Create and maintain technical documentation, operational procedures, and knowledge base articles.
• Participate in incident management, problem management, and change management activities.
• Provide production support and participate in on-call support as required.

Required Technical Skills

• Linux administration and support
• Perl programming
• OmniMark
• Application Support & Operations Experience
• IT Service Management Experience
• Strong troubleshooting and analytical skills
• Problem-solving mindset
• Ability to prioritize and resolve production issues quickly
• Customer/user support orientation
• Collaboration with developers, business teams, and stakeholders

Nice-to-Have / Highly Desired Background

• Publishing systems or content management experience
• XML, SGML, or document publishing workflows (often associated with OmniMark environments)
• Scripting and automation experience beyond Perl
• Experience supporting business-critical production applications
• On-call support experience