Systems Engineer - IT & MILCON Lead

Serco; Franklin (IN); On-site; USD 75,000 - 95,000; Full time

Job summary

Serco is seeking a Systems Engineer for our Defense team supporting the CNIC program in Crane, Indiana. This role involves leading Service Desk operations, troubleshooting technical issues, and managing real property IT infrastructure. The ideal candidate will have a minimum of 4 years' experience, an active DoD Secret Security Clearance, and the ability to travel up to 10%.

You will also oversee MILCON integration projects and contribute to managing comprehensive IT solutions. Join us to make an impact every day!

Qualifications

• Minimum 4 years of relevant experience required.
• Active DoD Secret Security Clearance is mandatory.
• Current 8570 IAT Level I certification is necessary.

Responsibilities

• Lead daily Service Desk operations ensuring timely ticket resolution.
• Troubleshoot complex technical issues and coordinate with contractors.
• Provide end-to-end real property management support.
• Lead IT change management for MILCON projects.

Skills

Technical Troubleshooting

Customer Satisfaction

IT Service Management

Project Coordination

Mentorship Skills

Education

High School Diploma/GED

DoD Secret Security Clearance

Job description

Serco is seeking a Systems Engineer for our Defense team supporting the CNIC program in Crane, Indiana. This role involves leading Service Desk operations, troubleshooting technical issues, and managing real property IT infrastructure. The ideal candidate will have a minimum of 4 years' experience, an active DoD Secret Security Clearance, and the ability to travel up to 10%.

You will also oversee MILCON integration projects and contribute to managing comprehensive IT solutions. Join us to make an impact every day!