Systems Engineer, Infrastructure and Automation

Mercola; United States; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401k with matching

Paid Time Off

Holidays

Job summary

Mercola is seeking a senior Systems Engineer, Infrastructure and Automation, to own core infrastructure delivery and automate repeatable work. You will verify actual system behavior and ensure operability by others, with hands-on datacenter involvement in Cape Coral, FL.

You’ll collaborate with IT, development, DBA and India-based teams, write tools to reduce manual toil, and coach junior colleagues while upholding security and reliability standards.

Qualifications

• 3–8 years hands-on infrastructure or systems experience.
• Hands-on Windows Server and VMware vSphere/vCenter administration.
• Active Directory and Entra ID administration incl. MFA and access reviews.
• Subnetting, VLANs, routing, NAT, DNS, TLS, VPNs, firewalls.

Responsibilities

• Own backup health, coverage, retention and offsite copies; prove recovery with restore tests.
• Administer AD/Entra ID, MFA, SSO, groups, service accounts, access reviews.
• Manage Windows/Linux VMs on VMware; patch, storage, capacity, retire unused systems.
• Troubleshoot network and security gear; support datacenter migrations and rollback plans.
• Manage M365 and related security settings (Exchange Online, SharePoint/OneDrive).
• Improve monitoring and alert quality for faster issue response.
• Develop PowerShell or Python tools to automate repeatable tasks.
• Document systems changes and mentor teammates across teams.

Skills

Windows Server Admin

VMware vSphere

Active Directory / Entra ID

Networking basics (subnets, VLANs, DNS

Microsoft 365 Admin

PowerShell / Python

Runbooks / documentation

Security judgment & least privilege

Independent work in undocumented env

Tools

VMware vCenter

Veeam Backup

Microsoft 365 Admin Center

Job description

There’s a particular joy in being the person who makes the confusing finally make sense.

You follow the clues. You find the cause. You prove the answer. And suddenly, everyone can move forward.

As our Systems Engineer, Infrastructure and Automation, you’ll turn that satisfaction into work you can feel proud of every day.

Imagine replacing uncertainty with confidence. Making a difficult day easier for someone else. Watching a teammate grow because you took the time to share what you know.

Your curiosity will open doors. Your judgment will shape what comes next.

You’ll protect the foundations people depend on to do their best work.

You’ll set a new standard for dependable systems and shared knowledge.

You’ll leave a legacy of confidence, capability, and people empowered by what you made possible.

Build something others can trust—and feel the pride of knowing why.

ROLE SNAPSHOT

• Pay: $110,000 to $140,000 annually
• Location/Schedule: Hybrid, Cape Coral, Florida, United States. Must be within reach of the office for hands-on and datacenter work. Full-time, US Eastern business hours, with a few hours of daily overlap with the India-based engineering team.
• Department: IT Infrastructure & Security
• Reports to: Manager, IT Infrastructure & Business Continuity
• Purpose: Own core infrastructure delivery, automate repeatable work, verify actual system behavior, and make every system you touch operable by someone else.

Key Responsibilities

• Own backup health, coverage, retention, offsite and immutable copies; prove recovery through restore tests and exercises, and maintain usable recovery runbooks.
• Administer Active Directory and Entra ID, including groups, service accounts, SSO, MFA, conditional access and access reviews; improve credential ownership, vaulting and employee access processes.
• Build, patch and maintain Windows Server and Linux virtual machines on VMware/vCenter; manage storage and capacity, document dependencies, and safely retire unused systems.
• Troubleshoot firewalls, routing, NAT, VPNs, VLANs, switches, DNS and TLS from live evidence; perform physical installation work and help execute datacenter migration cutovers and rollback plans.
• Support Windows and Mac device management and administer Microsoft 365, including Exchange Online, SharePoint/OneDrive and related security settings.
• Improve monitoring coverage and alert quality so actionable failures reach a responder.
• Write PowerShell or Python tools that automate repeatable work and retrieve live state; review AI-generated output and verify that it is safe before use.
• Document systems and changes as you work, coach junior teammates, and collaborate with development, DBA and India-based engineering teams where infrastructure intersects their work.

Must-have Qualifications

• 3–8 years of hands-on infrastructure or systems engineering experience.
• Hands-on Windows Server and VMware vSphere/vCenter administration.
• Actual administration of Active Directory and Entra ID, including groups, service accounts, SSO, MFA and access reviews.
• Working knowledge of subnetting, VLANs, routing, NAT, DNS, TLS, VPNs and next-generation firewalls.
• Enterprise backup experience with Veeam or a comparable product, including personally performing restores.
• Microsoft 365 administration experience.
• Ability to write useful tools in PowerShell or Python.
• Clear runbooks, change plans and status updates that technical colleagues and directors can understand.
• Systematic troubleshooting: isolate variables, verify against authoritative sources and acknowledge uncertainty.
• Security judgment covering least privilege, credential protection and care with data subject to legal hold or privacy constraints.
• Ability to work independently in undocumented environments and learn unfamiliar areas quickly.

Preferred Qualifications

• Fortinet firewalls.
• Infrastructure as code using Terraform, Bicep, Ansible or similar tools.
• Exposure to Azure DevOps, GitHub Actions or other deployment pipelines.
• SQL basics or development experience.
• Linux administration.
• Intune, Autopilot and Apple Business Manager.
• Monitoring improvements and alert-noise reduction.
• Datacenter migration or consolidation.
• Experience reducing dependence on a single person’s knowledge.

What We Offer

• Ownership of substantial infrastructure work, from investigation through delivery and documentation.
• Hands-on involvement in an active datacenter migration.
• Opportunities to automate recurring work and improve how systems are operated.
• Collaboration across infrastructure, development, database and India-based engineering teams.
• Opportunities to coach teammates and share technical judgment.
• A working environment that uses AI tools and expects careful human verification.

Honest Challenge

This is a senior, hands-on role with an expectation of early technical delivery. Some systems are undocumented. You will need to establish what actually runs, verify behavior from live systems, and leave usable documentation behind. Physical infrastructure work requires access to the Cape Coral office and datacenter.

Application development, deployment pipelines and database administration sit with the development and DBA teams; you will collaborate where their work meets infrastructure.

PLEASE NOTE

While we appreciate candidates who reach out directly, given the volume, we are unable to respond to each inquiry individually.

The pay range for this position is $110,000 to $140,000 annually. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.

Benefits

This position is benefits-eligible. Mercola provides competitive, affordable, and diverse benefit programs that support your total health – from a healthy body to a healthy mind. These benefits support you and your family in all aspects of life:

• Medical, Dental, and Vision coverage
• Optional Accident, Hospital Indemnity, and Critical Illness
• Employee Assistance Program (EAP)
• Employer-paid Life and AD&D Insurance
• Optional Supplemental Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Dayforce Wallet – get paid as you earn
• Employee Discount
• Retirement Planning (401k with matching contribution)
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service, starting at 15 days annually.
• 9 Paid Holidays per year, including 1 floating holiday.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Our Commitment to Equal Opportunity and Inclusion

Mercola and its affiliates (“Mercola”) are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race (including hairstyle and texture), color, religion or belief (or lack thereof) (including religious grooming and dress practices), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. If you need accommodation, please send an email to [e-mail] to let us know the nature of your request.