Systems Engineer II – Workplace IT & Infrastructure

Fanatics; United States; On-site; USD 72,000 - 720,000; Full time

Job summary

Fanatics is seeking a Systems Engineer II for its rapidly evolving Workplace IT team. This role is pivotal in managing IT infrastructure across various locations and supporting business initiatives. With responsibilities including the implementation of core IT solutions and working alongside cross-functional teams, the ideal candidate will possess strong technical skills and a proactive problem-solving mindset.

Qualifications

• 3+ years in IT infrastructure, end-user support, and device management.
• Proven experience supporting workplace IT in fast-paced environments.
• Familiarity with hardware selection and vendor management.

Responsibilities

• Manage and standardize IT assets, overseeing hardware strategies.
• Implement IT infrastructure for new and expanding corporate locations.
• Serve as an escalation point for complex technical issues.

Skills

Proficiency with Windows

Proficiency with macOS

Device Management

Networking Fundamentals

Strong Communication

Problem Solving

Education

Bachelor's Degree in Information Technology or related field

Tools

MDM platforms (WorkspaceOne, Jamf)

Atlassian Confluence

Jira

Job description

Join to apply for the Systems Engineer II – Workplace IT & Infrastructure role at Fanatics

Join to apply for the Systems Engineer II – Workplace IT & Infrastructure role at Fanatics

About the Role

Fanatics Betting & Gaming (FBG) is seeking a

Job Description

About the Role

Fanatics Betting & Gaming (FBG) is seeking a Systems Engineer II to join our dynamic and rapidly evolving Workplace IT team. This role is critical to ensuring our IT infrastructure –spanning offices, retail sportsbook locations, and business expansion projects—is robust, scalable, and future-ready.

You'll play a central role in managing and standardizing IT assets, executing our hardware and A/V strategies, supporting new business buildouts, and serving as an escalation point for complex support issues. If you thrive in a startup environment and enjoy balancing strategy with hands-on execution, this is your opportunity to drive meaningful impact.

Key Responsibilities Strategic Infrastructure, Hardware, and Device Management

• Implementation and support of core IT solutions for both corporate and retail environments.
• Support the hardware strategy and lifecycle, driving standardization of devices and configurations across all Fanatics Betting and Gaming (FBG) locations.
• Manage and optimize MDM platforms (WorkspaceOne, Google Admin, and Jamf) to ensure secure and scalable device management across macOS, Windows, and mobile environments.
• Manage and maintain hardware and software inventory with modern cloud based inventory management systems, ensuring accurate asset tracking, compliance, and reporting.
• Implement technology solutions that align with business growth, budget objectives, and user needs.
• Deploy and support audio/visual systems to enhance collaboration and scale with future business needs.
  
  

Buildouts, Expansions, and New Business Projects

• Execute IT infrastructure planning, deployment, and hypercare for new sportsbook retail locations, corporate offices, and temporary workspaces.
• Collaborate with cross-functional stakeholders to define technical requirements and ensure successful, on-time project delivery.
• Support high-profile buildouts, FBG offices, and new geographic markets.
• Partner with internal teams to support technology enablement for business expansions and emerging initiatives.
  
  

Support, Collaboration, and Continuous Improvement

• Serve as an escalation point for complex technical issues, driving long-term solutions across enterprise and retail operations.
• Will participate in the teams on-call rotation supporting parts of the business as needed
• Work cross-functionally with Service Desk, Workplace teams, and external IT partners to manage high-impact incidents .
• Write, maintain and share technical documentation within Atlassian Confluence, supporting a culture of transparency and shared learning.
• Lead and contribute to continuous improvement initiatives that enhance IT operations, customer satisfaction, and service delivery.
  
  

What We’re Looking For Experience

• 3+ years in IT infrastructure, end-user support, and device management.
• Proven experience supporting workplace IT in fast-paced, multi-location environments.
• Familiarity with hardware selection, vendor management, and retail or office buildouts.
  
  

Technical Skillset

• Proficient with Windows, macOS , iOS, Android , and MDM platforms (WorkspaceOne, Jamf).
• Working knowledge of Chromebooks, Linux , and cloud-based IT systems.
• Experience with hardware refresh cycles, asset management, and system automation.
• Strong understanding of modern cloud SAAS hardware and software inventory platforms, including asset lifecycle tracking, compliance, and reporting.
• Understanding of networking fundamentals and A/V technology is a plus.
  
  

Mindset & Approach

• Self-starter with a proactive approach to problem-solving and innovation.
• Thrives in a high-growth, agile startup environment.
• Strong communicator, able to engage both technical and non-technical stakeholders.
  
  

Working Style

• Agile-oriented; familiar with Jira and Confluence for project tracking and documentation.
• Adaptable and eager to learn new technologies and tools as the business evolves.
• Willing to travel up to as needed to support company initiatives and on-site buildouts.
  
  

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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