Systems Engineer II

IGT, a Nevada Corporation

Las Vegas (NV)

On-site

USD 90,000 - 120,000

Full time

5 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

IGT, a Nevada Corporation, seeks a Systems Engineer II to deploy and support enterprise gaming solutions in casino environments. You will be a technical SME across Windows Server, Linux, SQL Server, virtualization, networking, cybersecurity, and cloud-enabled technologies.

You will work with customers, project teams, and vendors to deliver deployments, upgrades, migrations, and ongoing operational support for critical casino management systems, requiring strong analytical skills and a

Qualifications

Bachelor's degree in IT, CS, Engineering or related field or equivalent experience.
3–5 years supporting enterprise infrastructure environments.
Experience with Windows Server administration, SQL Server deployment, enterprise networking, virtualization, Linux CLI, and troubleshooting.

Responsibilities

Deploy, integrate, and support IGT gaming systems and related infrastructure.
Perform software deployments, platform migrations, and infrastructure modernization projects.
Configure Windows Server, Linux, SQL Server, virtualization, and storage solutions.
Support high-availability and disaster recovery implementations.
Troubleshoot complex system, application, database, and network issues.
Monitor and optimize system performance, availability, and security.

Skills

Windows Server administration

SQL Server administration

Enterprise networking technologies

Virtualization platforms

Linux command line

System troubleshooting

Communication skills

Travel up to 15%

Education

Bachelor's Degree in IT/CS/Engineering

Tools

VMware vSphere

Microsoft Hyper-V

Nutanix AHV

AWS

Job description

Responsibilities

The Systems Engineer II is responsible for the deployment, integration, support, troubleshooting, and optimization of IGT's enterprise gaming solutions in casino environments. This role serves as a technical subject matter expert across multiple infrastructure disciplines including Windows Server, Linux, SQL Server, virtualization, storage, networking, cybersecurity, cloud-enabled technologies, and containerized applications.

Working closely with customers, project teams, software development, product support, and third-party vendors, the Systems Engineer II delivers system implementations, upgrades, migrations, and operational support for critical casino management systems. The position requires strong analytical skills, a customer-first mindset, and the ability to resolve complex technical issues in high-availability environments.

This role offers exposure to a diverse technology stack and provides opportunities to develop expertise across gaming systems, infrastructure architecture, automation, virtualization, cybersecurity, and emerging technologies.

System Deployment & Integration

Install, configure, upgrade, and support IGT gaming systems and related infrastructure.
Execute software deployments, platform migrations, and infrastructure modernization projects.
Configure and maintain Windows Server, Linux, SQL Server, virtualization platforms, and storage solutions.
Support implementation of high-availability and disaster recovery solutions.

Infrastructure & Platform Support

Troubleshoot complex system, application, database, and network issues.
Perform system health assessments and proactively identify infrastructure risks.
Support physical and virtual environments including VMware, Hyper-V, Nutanix, and cloud-enabled solutions.
Monitor and optimize system performance, availability, and security.

Networking & Security

Assist with troubleshooting enterprise networking technologies including routing, switching, VPNs, firewalls, load balancers, and network segmentation.
Support cybersecurity initiatives, security hardening, vulnerability remediation, SSL/TLS implementation, and identity management solutions.
Ensure adherence to gaming regulatory requirements and security standards.

Database Administration

Deploy, configure, maintain, and troubleshoot Microsoft SQL Server environments.
Support database migrations, backup and recovery operations, performance tuning, and disaster recovery processes.
Utilize T-SQL and SQL troubleshooting techniques to support customer environments.

Automation & Continuous Improvement

Develop and maintain automation tools, scripts, and operational processes using PowerShell and other scripting technologies.
Participate in process improvement initiatives focused on efficiency, reliability, and customer satisfaction.
Contribute to technical documentation, knowledgebase articles, SOPs, and deployment standards.

Customer Engagement

Serve as a trusted technical advisor during customer implementations and support engagements.
Communicate technical information effectively to customers, project stakeholders, and internal teams.
Participate in on-call support, escalation management, and major incident response activities as required.

Qualifications

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field; or equivalent combination of education and experience.
Minimum 3 to 5 years of experience supporting enterprise infrastructure environments.
Experience with:
- Microsoft Windows Server administration
- Microsoft SQL Server deployment and administration
- Enterprise networking technologies
- Virtualization platforms
- Linux command line administration
- System troubleshooting and root cause analysis
Strong verbal and written communication skills.
Ability to obtain and maintain gaming licenses and security clearances as required.
Ability to travel up to 15%, based on business needs.