Systems Engineer I - B2C

Optimum; Bethpage (NY); Presencial; USD 77 000 - 127 000; Tempo integral

Resumo da oferta

Optimum in Bethpage, NY is seeking a Systems Engineer I to support the integration, configuration, testing, and troubleshooting of broadband CPE, including gateways, cable modems, fiber ONUs, and Wi‑Fi. You’ll work with cross‑functional teams to deploy, test, and resolve issues while growing in system administration, networking, and automation.

You will collaborate with engineering and operations to ensure reliable broadband services and contribute to lab and production environments.

Qualificações

• Bachelor’s in CS/IT/EE or related field; Master’s a plus.
• 1–2 years in systems engineering.
• Linux knowledge; Windows a plus.
• Networking: TCP/IP, DNS, VPNs, firewalls.
• Strong analytical and problem-solving skills.
• Clear communication and cross-functional teamwork.

Responsabilidades

• Support deployment, configuration, and maintenance of lab/production systems.
• Assist integration of broadband CPE into production architecture.
• Monitor system and CPE health; investigate issues.
• Troubleshoot hardware, software, Wi‑Fi, and network issues.
• Use Python, Bash to support testing and lab tasks.
• Collaborate on releases, incidents, and hardening.
• Create and maintain topologies, MOPs, change logs, guides.

Conhecimentos

Linux

Networking TCP/IP

Python

Bash

Analytical thinking

Cross-functional communication

Formação académica

Bachelor's in CS/IT/EE

Ferramentas

RDK-B

DOCSIS

Linux CLI

Descrição da oferta de emprego

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Location: Bethpage, NY, US, 11714

Brand: Optimum

Requisition #: 12429

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

We are looking for a Systems Engineer I to join our broadband engineering team. In this role, you will support the integration, configuration, testing, and troubleshooting of broadband CPE—including gateways, cable modems, fiber ONUs, and Wi‑Fi—while helping maintain lab and production‑support infrastructure. Working alongside experienced engineers, you will build skills in system administration, networking, automation, and troubleshooting. You will work with cross‑functional teams to support deployments, run tests, investigate issues, and help keep broadband services reliable.

Responsibilities

Scope of Work:

• Support deployment, configuration, and maintenance of lab and production‑support systems (servers, networking, cloud) under guidance of senior engineers.
• Assist with integration and validation of broadband CPE (gateways, cable modems, fiber ONUs, Wi‑Fi) into the production architecture.
• Help monitor system and CPE health; investigate issues; elevate complex faults.
• Troubleshoot hardware, software, Wi‑Fi, and network issues with the team; document findings.
• Use Python, PowerShell, or Bash to support testing, monitoring, and repeatable lab tasks, with review.
• Collaborate with development, operations, and security on releases, incidents, and hardening.
• Create and maintain topologies, MOPs, change logs, and troubleshooting guides.

Collaboration and Documentation:

• Maintain up‑to‑date documentation of network topologies, including traffic flow and interconnectivity.
• Create detailed troubleshooting guides for device and network failures.
• Create change management & deployment logs to track system updates and upgrades to ensure stability.
• Write clear and concise workflow documents, emails, presentations, and thought leadership materials.

Qualifications

• Education: Bachelor’s in Computer Science, Information Technology, Electrical Engineering, or a related field (or equivalent experience). Master’s is a plus
• Experience: 1–2 years in systems engineering
• Working knowledge of Linux; Windows is a plus
• Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls)
• Strong analytical and problem‑solving skills
• Clear communication and the ability to work with cross‑functional teams

Required Technical Skills:

• Wi‑Fi technologies: Familiarity with 802.11 a/b/g/n/ac/ax; ability to troubleshoot signal, interference, and capacity with guidance
• Broadband gateway platforms: Familiarity with RDK‑B gateways, DOCSIS cable modems, and/or fiber ONUs, including provisioning, troubleshooting, and firmware validation in lab or production‑support environments
• Linux / Unix: Working knowledge of Linux (Ubuntu, CentOS, RHEL): CLI, services, logs, users, and system resources
• Scripting: Python or Bash (coursework, lab, or internship). Ability to follow MOPs for change management
• Networking: TCP/IP, DNS, DHCP, HTTP, SNMP, IP addressing, subnetting, VLANs, WAN/LAN. Ability to configure and troubleshoot using standard tools

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co‑workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA‑compliant background screening, human resource administration and compliance with federal, state and local law.

Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City