Systems Engineer: Design, Tune & 24/7 Production Support

ICE Clear Europe Limited; Atlanta (GA); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking an experienced Systems Engineer to design and implement integrated solutions, tune performance, and support critical applications in a 24/7 production environment.

The role requires strong Linux/Windows fundamentals, scripting, and experience with GIT/Puppet. You will collaborate with developers, operations staff, and release engineers, mentoring junior team members while ensuring smooth change events and on-call coverage.

Qualifications

• Bachelor’s degree in CIS or equivalent experience in Systems Engineering/Information Technology
• 3+ years proven experience with third party application support
• Fundamental knowledge of Linux OS and Windows OS (2019+), SDLC concepts and tools (GIT, Puppet)

Responsibilities

• Design, plan and implementation of integrated solutions
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Troubleshoot and resolve issues both proactively and as discovered
• Application support and administration for SWIFT, IBM MQ, Tableau and other applications
• Manage application configurations, patch levels and evolution paths
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support and change events

Skills

Linux

Windows

Scripting

SDLC

GIT

Puppet

Problem solving

Teamwork

Customer focus

Education

Bachelor in CIS

Tools

Sterling Integrator

MQ

Tableau

LDAP

SQL

Job description

Intercontinental Exchange, Inc. is seeking an experienced Systems Engineer to design and implement integrated solutions, tune performance, and support critical applications in a 24/7 production environment.

The role requires strong Linux/Windows fundamentals, scripting, and experience with GIT/Puppet. You will collaborate with developers, operations staff, and release engineers, mentoring junior team members while ensuring smooth change events and on-call coverage.