Systems Engineer/Administrator - Enterprise search platforms

Tech Observer; United States; Remote; USD 90,000 - 200,000; Full time

Job summary

A leading technology company seeks a Systems Engineer/Administrator specializing in enterprise search platforms. This fully remote role involves managing data integrations and optimizing search functionalities to support enhanced productivity and information access across the organization. Candidates should possess a strong technical background, with experience in cloud services and enterprise search solutions, driving knowledge discovery seamlessly.

Qualifications

• Experience administering enterprise search platforms (Glean, Coveo, etc.)
• Hands-on experience with Cloud technologies (AWS, GCP, Azure)
• Experience in troubleshooting REST API issues

Responsibilities

• Manage and optimize AI-powered enterprise search platforms.
• Integrate new data sources and develop connectors.
• Troubleshoot synchronization and index issues.

Skills

Problem solving

Technical troubleshooting

Collaboration

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

GitHub

Jira

Confluence

Linux Administration

Job description

Systems Engineer/Administrator - Enterprise search platforms

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Sr. Technical Recruiter - Talent Acquisition @ Tech Observer | BBA in Management

Title : Systems Engineer/Administrator - Enterprise search platforms

Location : 100% Remote

Duration : 12 Months contract (high possibility of extension)

W2 Contract Only

Looking for a Systems Engineer - Glean Administrator Or other enterprise search platforms to manage and optimize our ai-powered enterprise search and intranet platform. In this role, you will be responsible for integrating new data sources, configuring search experiences and ensuring seamless access to information across the organization. You will work closely with IT, Security and business partners to enhance knowledge discovery and improve productivity.

What you will do:

•Provide system level support for Glean

•Integrate new data sources into Glean

•Develop and maintain connectors to ensure seamless integration of data.

•Troubleshoot and resolve data synchronization and index issues

•Analyze search analytics and user behavior to drive continuous improvement

REQUIRED SKILLS:

•Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause

•Experience administering enterprise search platforms (Glean, Coveo, Elastic Algolia etc)

•Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations

•Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure

•Must have experience in troubleshooting REST API issues

•Working experience on SSO, SAML, and OAuth along with network troubleshooting

•Able to fully document issues you manage and contribute to the support knowledge base.

•Strong collaboration and customer service skills with the ability to build trust among IT and customer/ stakeholders

EXPERIENCE:

•4 Year/Bachelor's degree or equivalent work experience (1 - 3 years of experience in lieu of Bachelor's) in Computer Science, Computer Information Systems, Information Systems, Information Technology or Computer Engineering or equivalent work experience

•Experience in using Github, Jira and Confluence

•Experience with Linux Administration

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative, Analyst, and Information Technology

• Industries

  Software Development, Technology, Information and Media, and IT Services and IT Consulting

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