Systems Engineer

netgear; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

CWNA/CCNA/CCNP preferred

Job summary

Hidden Jobs is seeking a customer-facing Systems Engineer to guide enterprise and IT clients through wired and wireless networking adoption. The role blends pre-sales consultation with post-sales deployment support, acting as a trusted technical advisor across solution architecture, enablement, and cross-functional teams.

Remote role in the Northeast US with travel up to 25-50%, focusing on Wi-Fi, switching, routing, security, and cloud-managed networking.

Qualifications

• 5+ years in Systems Eng/Network Eng or similar
• Expertise in Wi-Fi 6/6E/7, Layer 2/3 switching, VLANs, routing, QoS
• Hands-on with cloud-managed networking platforms and Zero Trust concepts
• Strong troubleshooting and solution development across wired/wireless
• Experience using RF design tools like Ekahau/Hamina
• Familiarity with channel partners (MSPs, VARs)
• Strong interpersonal and communication skills
• Comfort in fast-paced cross-functional environments

Responsibilities

• Partner with account teams to deliver pre-sales technical consultation, tailored solution design, product demos, and PoCs for mid-market and enterprise customers.
• Architect and support enterprise-grade Wi-Fi, switching, routing, security, and cloud-managed networking deployments.
• Present technical content to IT stakeholders, channel partners, and internal teams.
• Bridge customers and the Support organization, facilitating post-sales transitions, managing escalations, and ensuring consistent experience.
• Gather, analyze, and articulate technical feedback and feature requests to Product Management.
• Design secure environments using Zero Trust principles, including RBAC, device segmentation, and secure onboarding.
• Promote cloud-managed platforms offering multi-site scalability, zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics.
• Conduct RF planning and network design using Ekahau or comparable solutions.
• Enable channel partners (MSPs, VARs, distributors) through technical training and joint engagements.
• Maintain current knowledge of competitive products, market trends, and evolving enterprise IT landscape.

Skills

5+ years in Systems/Network Eng

Wi-Fi 6/6E/7 expertise

Layer 2/3 switching, VLANs, routing,Qo

Enterprise security practices

Cloud-managed networking

Zero Trust concepts

RF design Ekahau

RF design Hamina

Interpersonal & communication

Channel partner experience

Tools

Ekahau

Hamina

Job description

Role overview

A customer-facing Systems Engineer role focused on guiding enterprise and IT clients through the adoption of wired and wireless networking solutions. The position blends pre-sales consultation with post-sales deployment support, acting as a trusted technical advisor while channeling customer feedback back into product strategy. The work spans solution architecture, hands‑on enablement, and cross-functional collaboration across sales, support, and product teams.

Responsibilities

• Partner with account teams to deliver pre‑sales technical consultation, tailored solution design, product demonstrations, and proof‑of‑concepts for mid‑market and enterprise customers.
• Architect and support enterprise‑grade Wi‑Fi, switching, routing, security, and cloud‑managed networking deployments.
• Present technical content to varied audiences, including IT stakeholders, channel partners, and internal teams.
• Bridge customers and the Support organization, facilitating smooth post‑sales transitions, managing escalations, and ensuring consistent experience.
• Gather, analyze, and articulate technical feedback and feature requests to Product Management so customer needs shape future releases.
• Design secure environments using Zero Trust principles, including user and device segmentation, role‑based access, and secure onboarding.
• Promote cloud‑managed platforms offering multi‑site scalability, zero‑touch provisioning, real‑time alerts, firmware lifecycle management, and network analytics.
• Conduct RF planning and network design using tools such as Ekahau or comparable solutions.
• Enable channel partners (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements.
• Maintain current knowledge of competitive products, market trends, and the evolving enterprise IT landscape.

Requirements

• 5+ years in Systems Engineering, Network Engineering, or a comparable technical customer‑facing role.
• Expertise in Wi‑Fi 6/6E/7 wireless technologies; Layer 2/3 switching, VLANs, routing, QoS; and enterprise security practices.
• Hands‑on experience with cloud‑managed networking platforms and Zero Trust concepts such as identity‑based access and micro‑segmentation.
• Strong troubleshooting and solution development skills across wired and wireless networks.
• Experience using RF design tools such as Ekahau or Hamina.
• Familiarity supporting or working alongside channel partners, MSPs, and mid‑market enterprise customers.
• Strong interpersonal and communication skills, with the ability to influence both technical and business audiences.
• Comfort operating in a fast‑paced, cross‑functional environment.

Nice to have

• Industry certifications such as CWNA, CCNA, or CCNP, or equivalent.

Benefits and work setup

• Remote role based in the Northeast U.S., with a strong preference for candidates located in or near the Boston, MA or Philadelphia, PA metro areas.
• Occasional travel required, ranging up to roughly 25-50% depending on territory needs.