Systems Engineer

Fortinet, Inc.; San Juan (PR); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading cybersecurity firm is seeking a technical advisor to assist in qualifying sales leads and lead technical sales meetings. The role requires at least 3 years in Security Operations, expertise in Network Security technologies, and a strong understanding of cybersecurity frameworks. Excellent communication skills are essential as you will collaborate with customers to meet their cybersecurity needs. A Bachelor's degree and relevant certifications are required. This position is based in San Juan, Puerto Rico.

Qualifications

• 3+ years of experience in Security Operations Teams.
• 3+ years in Network Security with NGFW/SDWAN technologies.
• 2+ years of experience in pre-sales engineering roles is a plus.
• Professional proficient in English for technical discussions.

Responsibilities

• Assist in qualifying sales leads from an Engineering standpoint.
• Serve as a trusted technical advisor to customers and sales teams.
• Lead technical sales meetings and understand customer requirements.
• Manage multiple opportunities effectively while maintaining exceptional customer experiences.

Skills

Security Operations

Network Security

Cybersecurity frameworks

Strong communication

Analytical skills

Education

Bachelor's Degree or equivalent experience

Tools

NGFW

SDWAN

SIEM

SOAR

Job description

Responsibilities

• Assist in qualifying sales leads from an Engineering standpoint.
• Serve as a trusted technical advisor to customers and sales teams.
• Lead technical sales meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.
• Be the main technical resource on sales meetings to answer and collaborate with customers around Fortinet solutions features, specifications, and functionalities.
• Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements.
• Conduct technical presentations of Fortinet products and solutions.
• Lead the technical sales activities like assisting partners with RFPs, RFIs, demonstrations, Proof of Concepts, ensuring Fortinet’s solutions exceed customer expectations.
• Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet’s valued proposition.
• Be able to clearly understand, articulate and deliver Fortinet’s value proposition, to customers and partners.
• Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.
• Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.
• Proactively manage internal and external communications including calls, emails and chats based on the predefined SLAs.
• Stay ahead of cybersecurity trends and Fortinet’s product offerings.

Required Skills and Experience

• 3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).
• 3+ years in Network Security (LAN/WAN and WLAN Admin/Manager) with experience with NGFW/SDWAN technologies, Large Campus and Datacenter Networking solutions.
• 2+ Years of experience in pre-sales engineering roles is a plus.
• Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.
• Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.
• Strong understanding in the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.
• Understanding of Private and Public Cloud environments like VMWare, Hyper‑V, Kubernetes, GCP, AWS, Azure, OCI, Nutanix.
• Experience with modern encryption, authentication and IAM technologies.
• Strong understanding in the following solutions: SIEM, SOAR, EPP, is a plus.
• Strong communication and interpersonal skills, with ability to work effectively with technical and non-technical teams.
• Strong problem-solving and analytical skills.
• Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.

Education and Certifications

• Bachelor's Degree or equivalent experience.
• CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGA. For other professional level credentials/accreditations are a plus.
• Fortinet Certifications (FCP, FCSS, FCX) are a plus.
• Cloud Certifications from a well-known vendor is a plus.