Systems Engineer

Moderna; Norwood (MA); On-site; USD 109,000 - 175,000; Full time

Benefits offered by this job

Competitive healthcare

Well-being resources

Family planning benefits

Paid time off

Savings and investments

Location-specific perks

Job summary

Moderna is seeking an Infrastructure Support professional to join our Global Infrastructure team. You will deliver hands-on on-site IT infrastructure services across our global footprint, ensuring secure, reliable, and standardized operations in a hybrid environment.

You’ll work on compute, storage, virtualization, and automation in both on-prem and cloud contexts, collaborating with senior engineers and application teams to keep systems resilient and scalable.

Qualifications

• 4–6 years of systems engineering experience focused on compute, virtualization, and storage.
• Proficiency with virtualization platforms and automation tools.
• Experience in Linux patching and configuration.
• Familiarity with backup, recovery, and monitoring systems.
• Familiarity with public cloud infrastructure (AWS, Azure, or GCP).
• Strong scripting and communication skills.

Responsibilities

• Manage virtualization platforms (VMware, Red Hat, Nutanix).
• Manage Cisco UCS and Dell server platforms.
• Manage and enhance enterprise container platforms, such as Red Hat OpenShift, enabling containerized workloads, platform automation, monitoring, and lifecycle management while ensuring security, scalability, and performance.
• Provision, monitor, and maintain virtual machines across on-prem and cloud environments.
• Apply patches and security updates; ensure platform reliability and performance.
• Automate patching and system updates using configuration management tools such as Ansible.
• Collaborate with senior engineers and application teams.
• Operate monitoring and automation tools (Prometheus, Grafana, Elastic Stack, Aria Operations, SaltStack, Ansible).
• Implement automated configuration and deployment using agent-based or agentless tools.
• Administer enterprise storage platforms (Pure Storage, NetApp, Dell EMC, or similar).
• Perform capacity planning, performance tuning, and routine storage management.
• Support hybrid backup strategies using tools like Veeam, Commvault, Rubrik or similar.
• Maintain SAN technologies including zoning and connectivity (e.g., Brocade, Cisco MDS, or similar).
• Perform patching and configuration on Linux-based systems.
• Automate updates and compliance tasks using Ansible, SaltStack, or equivalent.
• Develop automation scripts using Python, PowerShell, YAML, or JSON.
• Support integration with cloud platforms (AWS, Azure, or GCP).
• Manage cloud resources via portals and CLI tools.
• Serve as an escalation point for infrastructure incidents.
• Troubleshoot and resolve issues effectively.
• Document SOPs, operational runbooks, and recovery procedures.
• Participate in a global 24/7 on-call rotation.

Skills

Systems engineering

Virtualization tools

Linux patching

Backup & recovery

Public cloud

Scripting skills

Tools

VMware

Red Hat

Nutanix

OpenShift

Job description

The Role

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across multiple disease areas. As an employee, you'll work alongside exceptional colleagues and strategic partners around the world, contributing to innovations that have the potential to improve the lives of millions of patients.

As we continue to grow across our four U.S. locations, we are looking for an Infrastructure Support professional to join our Global Infrastructure team. In this role, you will provide hands-on, on-site IT infrastructure support while collaborating with colleagues worldwide to deliver secure, reliable, and standardized infrastructure services across Moderna's global footprint. You will play a key role in ensuring the availability, performance, and security of local infrastructure while contributing to global technology initiatives and operational excellence.

Join an IT team that enables biotech innovation. We are seeking a Systems Engineer with experience in compute, storage, virtualization, and infrastructure automation. This role focuses on building resilient, scalable, and high-performing infrastructure across hybrid on-premises and cloud environments.

Here’s What You’ll Do

Compute & Virtualization Infrastructure

• Manage virtualization platforms (VMware, Red Hat, Nutanix).
• Manage Cisco UCS and Dell server platforms.
• Manage and enhance enterprise container platforms, such as Red Hat OpenShift, enabling containerized workloads, platform automation, monitoring, and lifecycle management while ensuring security, scalability, and performance.
• Provision, monitor, and maintain virtual machines across on-prem and cloud environments.
• Apply patches and security updates; ensure platform reliability and performance.
• Automate patching and system updates using configuration management tools such as Ansible.
• Collaborate with senior engineers and application teams.

Monitoring & Configuration Management

• Operate monitoring and automation tools (e.g., Prometheus, Grafana, Elastic Stack, Aria Operations, SaltStack, Ansible).
• Implement automated configuration and deployment using agent-based or agentless tools.

Storage & Backup Administration

• Administer enterprise storage platforms (Pure Storage, NetApp, Dell EMC, or similar).
• Perform capacity planning, performance tuning, and routine storage management.
• Support hybrid backup strategies using tools like Veeam, Commvault, Rubrik or similar.
• Maintain SAN technologies including zoning and connectivity (e.g., Brocade, Cisco MDS, or similar).

Linux & Automation

• Perform patching and configuration on Linux-based systems.
• Automate updates and compliance tasks using Ansible, SaltStack, or equivalent.
• Develop automation scripts using Python, PowerShell, YAML, or JSON.

Hybrid Cloud Integration

• Support integration with cloud platforms (AWS, Azure, or GCP).
• Manage cloud resources via portals and CLI tools.

Incident Response & Operational Support

• Serve as an escalation point for infrastructure incidents.
• Troubleshoot and resolve issues effectively.
• Document SOPs, operational runbooks, and recovery procedures.
• Participate in a global 24/7 on-call rotation.

Here’s What You’ll Bring to the Table (Basic Qualifications)

• 4–6 years of experience in systems engineering focused on compute, virtualization, and storage.
• Proficiency with virtualization platforms and automation tools.
• Experience in Linux patching and configuration.
• Familiarity with backup, recovery, and monitoring systems.
• Familiarity with public cloud infrastructure (AWS, Azure, or GCP).
• Strong scripting and communication skills.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Experience in regulated environments (e.g., GxP) or willingness to learn compliance frameworks.
• Deep knowledge of storage architectures, SAN zoning, and performance optimization.
• Industry certifications (e.g., virtualization, cloud, backup, storage solutions).
• Interest in or ability to grow into AI infrastructure support (e.g., SQL, APIs).

Our Working Model

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That's why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well‑being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

The salary range for this role is $109,200.00 - $174,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the United States.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day,

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.