Systems Engineer

Responsive Technology Partners; Gastonia (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Responsive Technology Partners is hiring a Systems Engineer located in Gastonia, North Carolina. This role demands maintaining high utilization while engaging with clients in both consulting and technical capacities.

The position requires strong communication skills and knowledge across various IT environments including hardware and software management. The ideal candidate should demonstrate experience in Microsoft Server, Exchange Hyper-V, and network concepts.

Responsibilities

• Work with clients on a day-to-day basis in a consulting and technical role.
• Maintain high utilization and transition quickly between tasks.
• Maintain, monitor, deploy, document, and support multiple IT environments.

Skills

Client communication

Independent and team work

Customer IT goals understanding

Task prioritization

Documentation skills

Tools

Microsoft Server

Exchange Hyper-V

Office 365

Windows Desktop OS

TCP/IP knowledge

DHCP

DNS

Active Directory

Group Policies

Backup Solutions

Connectwise

VMware

Cisco Meraki

Cisco ASA

Job description

*This role is located in person, in Gastonia, North Carolina.

The Systems Engineer is responsible for working with clients on a day-to-day basis in a consulting and technical role. The successful candidate will take pride in making a difference in each of our customer's businesses. One of the primary responsibilities is to maintain a high utilization with the ability to transition quickly between tasks. The successful candidate will encounter multiple different IT environments and will need to be able to adapt quickly to meet the needs of the client. Candidate should be able to maintain, monitor, deploy, document, and support each IT environment where multiple workstations and servers may exist. Candidate will encounter issues related to hardware, software, and networking.

Qualifications:

• Ability to communicate with clients in a professional manner
• Ability to work independently and with a team
• Ability to understand and meet customer IT goals as set by RTP and the customer
• Ability to manage multiple work streams and prioritize correctly
• Ability to follow written and/or verbal directions
• Strong documentation skills are a must

Desired Skills:

• Microsoft Server, Exchange Hyper-V and Office 365 migration experience
• Demonstrated experience with Windows Desktop Operating Systems including, but not limited to installation, configuration, and troubleshooting
• Demonstrated knowledge of network concepts including TCP/IP
• Thorough knowledge of DHCP, DNS, Active Directory, Group Policies, etc.
• Knowledge of Backup Solutions and Connectwise are a plus
• Microsoft and/or Cisco Certifications are a plus
• Growing knowledge in VMware environments is a plus
• Cisco Meraki and ASA experience a major plus

Salary: Salary dependent upon related work experience and certification(s)