Systems Engineer

OCLC; Dublin (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work environment

Onsite fitness center

Cafeteria subsidies

Parental leave

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Job summary

OCLC seeks a Unix/Linux Systems Engineer to provide operational support across multiple business units. You will work with cross‑functional teams to ensure availability, performance, and reliability of Unix/Linux environments.

The role emphasizes hands‑on troubleshooting, server virtualization, and Python scripting to create automation and improve observability. A hybrid work setup and strong collaboration are key.

Qualifications

• Bachelor’s degree in computer engineering or related discipline or 2–4 years of relevant experience.
• Hands‑on experience supporting Unix/Linux operating systems.
• Ability to troubleshoot and resolve system‑level issues.
• Working knowledge of server virtualization technologies.
• Understanding of Python and scripting to automate via API integration.
• Strong collaboration skills in a team environment.
• Proactive interest in AI tools and AIOps to improve observability.

Responsibilities

• Provide operational support for Unix/Linux systems across multiple business units.
• Collaborate with cross‑functional teams to address daily support requests and ensure availability and performance.
• Support, maintain, analyze, and resolve issues within Unix/Linux environments.
• Assist with provisioning, access, package updates, and storage configuration.
• Participate in load, capacity, and performance analysis and testing.
• Contribute to testing by designing data, executing cases, and evaluating results.
• Apply AI‑driven automation and predictive analytics to monitor health and accelerate root‑cause analysis.
• Document procedures and develop tools, APIs, and automation layers using Python.

Skills

Unix/Linux support

Python scripting

System troubleshooting

Server virtualization

Automation

Collaboration

AI/AIOps interest

Education

Bachelor’s degree in computer engineering or related field

Job description

Together we make breakthroughs possible. At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC? OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being. We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally.

Benefits and Work Environment

• Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.
• Free use of our on-site fitness center, gym sports, group exercise classes, and game room
• Onsite catering and cafeteria subsidized by OCLC
• Health and wellness events
• Work environments with individual and team spaces and the latest technology tools
• Paid parental leave and adoption assistance
• Tuition reimbursement and Public Service Loan Forgiveness eligibility
• Company-subsidized pricing on local tickets and memberships

Job Details

Responsibilities

• Provide operational support for Unix/Linux systems across multiple business units.
• Collaborate with cross-functional teams to address daily support requests and ensure the availability, reliability, and performance of all Unix/Linux systems.
• Support, maintain, analyze, and resolve issues within Unix/Linux environments.
• Assist Unix/Linux administrators with day-to-day system resource requests, including provisioning new systems, managing system-level access, installing and updating packages, and configuring storage.
• Participate in load, capacity, and performance analysis and testing activities.
• Contribute to unit, system, and acceptance testing by assisting with test design, preparing test data, executing test cases, and evaluating results.
• Apply AI-driven automation and predictive analytics to monitor system health, proactively identify potential failures, and accelerate root-cause analysis for complex server and application issues.
• Document procedures, configurations, and operational knowledge to support team effectiveness.
• Develop custom internal tools, API integrations, and automation layers using Python to extend and bridge gaps in existing DevOps and monitoring platforms.

Qualifications

• Bachelor’s degree in computer engineering or a related discipline, and/or 2–4 years of relevant professional experience.
• Hands‑on experience supporting Unix/Linux operating systems.
• Demonstrated ability to troubleshoot and resolve system‑level issues.
• Working knowledge of server virtualization technologies.
• Understanding of Python and scripting language to develop automation through API integration.
• Strong collaboration skills with the ability to work effectively in a team environment.
• A proactive interest in integrating AI tools and AIOps methodologies to enhance system observability, streamline administrative tasks, and improve overall infrastructure resilience.

Live our values: New ideas. Open dialog. Hard work. Recognition. Purpose.

We are a non-profit global technology company that develops innovative services for libraries. Together with member libraries, we connect people to the resources they need to learn and grow, and ultimately, to transform the world. We connect libraries to other libraries, making their work more efficient and effective. Our large-scale, high-performance cloud computing services enable libraries to share data, work, and resources to save money and better serve their communities. We are dedicated and passionate about libraries—and helping them change lives. Our goal is to provide innovative technologies for every library to help them meet the demands of a rapidly changing digital world. Our success depends on our ability to deliver new, high-quality features and stable, scalable solutions for libraries.

We are consistently rated among the top employers within Central Ohio and across the IT landscape. There is a strong, team-based culture where everyone is appreciated and focused on common goals. You will make a difference.

OCLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are interested in applying for employment with OCLC and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at [phone] or email at [e-mail]