Systems Engineer

Piper Companies; Clayton (NC); On-site; USD 55,104 - 75,768; Full time

Benefits offered by this job

Comprehensive Healthcare Package

Job summary

A technology services provider in Clayton, NC is seeking a skilled Systems Engineer to ensure the health and efficiency of its network and server infrastructure. This on-site role involves troubleshooting, managing backup processes, and providing technical support, specifically in a regulated manufacturing environment. Candidates must have active CCNA or CCNP certification and hands-on experience with Windows-based virtual servers. Comprehensive healthcare benefits are included.

Qualifications

• Active CCNA or CCNP certification is required.
• Proven experience installing, diagnosing, and repairing network hardware.
• Strong ability to troubleshoot complex technical issues.

Responsibilities

• Install, troubleshoot, and resolve issues related to network hardware.
• Provide Tier 1-2 administration for Windows-based virtual servers.
• Manage backup and restore processes for manufacturing.
• Act as a point of escalation for technical issues.
• Maintain documentation consistent with a regulated industry.

Skills

CCNA

CCNP

Network troubleshooting

Technical support

Job description

Systems Engineer

Location: Clayton, NC (On-site)

Pay: $40.00 – $55.00 per hour (Commensurate with experience)

Benefits: Comprehensive Healthcare Package

Job Overview

We are seeking a skilled Systems Engineer to join our team in Clayton, NC. This is a critical, on-site role responsible for maintaining the health, security, and efficiency of our network and server infrastructure. You will provide Tier 1-2 support across a variety of platforms, with a specific focus on ensuring the stability of our manufacturing environment’s virtual servers and backup systems. The ideal candidate is a proactive problem‑solver who thrives in technical troubleshooting and understands the precision required when working within a regulated environment.

Core Responsibilities

• Network Infrastructure: Install, troubleshoot, and resolve issues related to switches, routers, and firewalls to ensure maximum uptime.
• Server Administration: Provide Tier 1-2 administration for on-site Windows-based virtual servers.
• Data Integrity: Manage and support backup and restore processes, specifically tailored to the needs of a manufacturing setting.
• Tier 1-2 Support: Act as a point of escalation for network and server-related technical issues, diagnosing problems and implementing effective solutions.
• Compliance: Maintain documentation and operational standards consistent with a regulated industry.

Required Qualifications

• Certification: Active CCNA or CCNP certification is required
• Technical Experience: Proven experience installing, diagnosing, and repairing network hardware (switches, routers, firewalls).
• Server Expertise: Hands‑on experience supporting Windows-based virtual server environments.
• Problem‑Solving: Strong ability to troubleshoot complex technical issues under pressure.

Preferred Skills

• Industry Background: Previous experience working within a regulated environment (e.g., pharmaceutical, medical device, or food/beverage manufacturing).
• Manufacturing IT: Familiarity with the unique requirements of IT support in a production/plant floor environment.