Systems Coordinator (Full-Time) (Bilingual Required)

Sfgiants; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Sfgiants is looking for a full-time Systems Coordinator in San Francisco. The role demands fluency in Spanish and a commitment to high-level customer service. Responsibilities include scheduling shifts, processing timesheets, and maintaining accurate employee information through the ABI system.

This position requires flexibility, effective communication, and problem-solving skills to succeed in a fast-paced environment. Candidates with 1-2 years of relevant experience are encouraged to apply.

Qualifications

• 1-2 years relevant experience.
• Experience with ABI timekeeping system preferred.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Ensure all shifts are scheduled and adjust daily schedules.
• Provide great customer service to employees regarding timekeeping systems.
• Process employee timesheets and connect with management on payroll errors.
• Assist with hiring initiatives and review resumes.

Skills

Fluent in Spanish

Customer service

Effective communication skills

Problem-solving

Organizational skills

Tools

ABI timekeeping system

Job description

About the Team

The Ballpark Operation department is made up of the Security, Maintenance, Grounds, Ops Team and Guest Services event staff groups. All of these groups are an essential part of the event day experience. You will enjoy being part of an iconic franchise in the Sports world.

About the Role

The Maintenance department is seeking a full-time Systems Coordinator that is professional, fluent in Spanish and able to provide a high-level of customer service. This position will ensure all shifts are scheduled, arranging training and special events coverage, adjusting daily schedules of employees to meet staffing needs and reviewing the department email inbox to respond to employee inquiries. This position requires a high level of flexibility and does require onsite presence during the season.

You’re Excited About This Opportunity Because….

• You will provide great customer service to employees and ensure that questions/concerns are being addressed as it relates to timekeeping systems and time off requests
• You will be the first point of contact for systems questions for employees
• You will troubleshoot systems issues and elevate when needed
• You auditing and maintain the information in ABI to ensure accurate headcount, and contact information for all maintenance employees
• You will adjust staffing schedules to meet the changing demands of Operations and events.
• You will assist with generating requested reports
• You will process employee timesheets in ABI on a biweekly basis and connect with management on payroll errors
• You will assist with hiring initiatives by reviewing resumes and contacting potential candidates to schedule interviews
• You will follow-up and process on schedule change requests
• You will contact employees when necessary for questions, and/or clarification
• You will work in a fast pace working environment that's subject to multiple schedule changes and requires immediate attention to accuracy
• You will initiate general ongoing communication to staff
• You will assist with employee uniform distribution
• You will provide translation of employee communication as needed
• Other projects/duties as assigned

We’re Excited About You Because…

• You have 1-2 years relevant experience
• You are flexible and willing to work in non-traditional hours in non-traditional settings
• You have experience with ABI timekeeping system (Preferred)
• You have effective oral and written communication skills (English/Spanish - required)
• You are action orientated and have the ability to manage multiple projects in a fast-paced environment
• You are adaptable to multiple changes and have solid organizational skills
• You have strong problem-solving skills

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.