Systems Architect (Remote)

Businessolver; Indiana (PA); On-site; USD 70,000 - 110,000; Full time

Job summary

Businessolver is seeking a Systems Architect I to lead requirements gathering, analyze client needs, and translate them into actionable configurations on Benefitsolver. You will collaborate with onboarding teams to ensure accurate, efficient implementations that meet client requirements.

Candidates bring 5+ years in implementation or project management, strong data analysis, and hands-on experience with system configuration, testing, and ETL processes.

Qualifications

• Bachelor's Degree required or equivalent 5+ years' implementation/project management experience.
• 3–6 years experience gathering/analyzing data for system requirements and ETL processes.
• 1–3 years experience writing test plans & test cases.
• Experience with requirements gathering, functional/data analysis, system design and configuration.
• Ability to document data types, rules, mapping and conversation requirements.
• Experience with scripting/client-side programming language.
• Coordinate and conduct system and user acceptance testing.
• Maintain system documentation for internal/external use.
• Ability to manage multiple projects and collaborate with diverse resources.

Responsibilities

• Lead requirements gathering sessions with customers and produce platform requirements.
• Gather, analyze, and understand system requirements for ongoing work and Annual Enrollment.
• Troubleshoot with customers regarding platform questions and issues.
• Design solutions with Architect II resources to leverage best practices.
• Complete Decision Support documents and create work requests for configuration resources.
• Support configuration of defined platform requirements with Configuration Specialists.
• Work within project timelines/SLAs to meet business objectives.
• Build trusted client partnerships.

Skills

Requirements gathering

Data analysis

System configuration

ETL processes

Testing

Client relations

Multitasking

Communication

Onboarding

Problem solving

Education

Bachelor's Degree

Job description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

• Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

The Systems Architect I is responsible for discovering and analyzing client needs and implementing them effectively on the proprietary platform, Benefitsolver. This role defines, documents, and performs system configurations while collaborating with the onboarding team members to identify defects and manage rework throughout the implementation cycle. It requires a strong understanding of business processes and tasks to ensure seamless integration and support for others in performing their roles effectively. The position plays a critical part in delivering accurate, efficient onboarding solutions that meet client requirements.

The Gig:

• Lead requirements gathering sessions with customers and produce platform requirements that meet their business and benefits administration needs.
• Gathers, analyzes, and understands system requirements for the execution of ongoing work and during Annual Enrollment.
• Work directly with customers to troubleshoot, research, and resolve questions and issues relating to the platform.
• Partner with Architect II resources to design solutions to ensure best practices are leveraged and identify any downstream impacts.
• Responsible for completing Decision Support document, work orders and creates work requests for the configuration and analyst resources to execute.
• Partner with Configuration Specialists and System Design Analysts to support configuration of defined platform requirements.
• Operates effectively within the project timelines/SLAs to meet and / or exceed expectations and business drivers.
• Builds trusted client partnerships.

What you need to make the cut:

• Bachelor's Degree require or equivalent 5+ years' implementation and/or project management experience
• 3 to 6 years of experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
• 1 to 3 years of experience writing test plans & test cases
• Experience performing requirements gathering, functional and data analysis, and system design and configuration
• Ability to identify and document data types, rules, mapping, and conversation requirements
• Experience with a scripting and/or client-side programming language
• Ability to coordinate and conduct all levels of system and user acceptance testing
• Ability to maintain system documentation for internal and external use
• Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
• Ability to identify and escalare deficiencies in technical work and implementation plans
• Good listener, able to apply the knowledge gained effectively
• Proven ability to manage multiple high-profile projects in a fast-aced environment
• Exceptional client relationship/consultative skill set required
• A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely helps
• Client-focused, positive, and professional attitude.
• Organized, detail oriented, accurate and responsive.

The pay range for this position is 70K to 110K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,

The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affidavce Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.