Systems Analyst - Senior

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

UPMC seeks a Systems Analyst Senior to join our IT team in a Hybrid role, combining home-based work with on-site collaboration. The position emphasizes Scrum Master duties, agile delivery, and requirements analysis to support business objectives.

You will lead cross-functional teams, promote best practices, and drive continuous improvement while ensuring system reliability. The role requires deep experience in Agile methodologies, backlog management, and effective stakeholder communication, with

Qualifications

• 5+ years experience in systems analysis or IT roles.
• Experience translating business needs into functional specs and user stories.
• Experience with Azure DevOps and Agile project management.
• Product owner or scrum master experience preferred.

Responsibilities

• Serve as Scrum Master for one or more Agile teams.
• Partner with Product Owners to manage backlogs and prioritize work.
• Drive continuous improvement through metrics and retrospectives.
• Translate business needs into actionable work items with teams.
• Coordinate incident resolution and application support to ensure reliability.
• Use Azure DevOps to track progress and communicate status.
• Mentor teammates in Agile methodologies and analysis practices.

Skills

Agile methodologies

Scrum Master

Backlog management

Stakeholder collaboration

Team facilitation

Tools

Azure DevOps

Job description

UPMC is looking for a Systems Analyst Senior to join their team. This position will be a Hybrid role allowing work from home but also require work ON-SITE as needed.

Description

Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experience providing analytical services, defining requirements, developing and/or maintaining applications/systems, and delivering solutions to meet client IT and business needs. In addition, this role serves as a Scrum Master, facilitating Agile ceremonies, removing impediments, promoting continuous improvement, and fostering collaboration among cross-functional teams to ensure the successful delivery of business and technology objectives.

Responsibilities

• Serve as Scrum Master for one or more Agile engineering teams, facilitating all Scrum ceremonies and promoting Agile best practices.
• Partner with Product Owners and technical teams to manage backlogs, prioritize work, and ensure successful sprint and release execution.
• Drive continuous improvement initiatives through sprint metrics, retrospectives, and process optimization efforts.
• Collaborate with business stakeholders, architects, developers, and analysts to translate business needs into actionable work items.
• Support production and operational activities by coordinating incident resolution, root cause analysis, service requests, maintenance activities, and application support efforts to ensure system reliability and business continuity.
• Utilize Azure DevOps and Agile delivery tools to track work, communicate progress, and support data-driven decision making.
• Mentor team members on Agile methodologies, systems analysis practices, and effective collaboration techniques.

Qualifications

• Typically has 5+ years experience with modern technology and application support through education or practical experience.
• Extensive experience working with business owners to translate business needs into functional specifications by documenting clear, concise user stories (equivalent experience with scenarios or use-cases are acceptable), workflow diagrams and acceptance test plans preferred.
• Experience with Azure DevOps and Agile project management methodologies preferred.
• Experience as a product owner and/or scrum master preferred.
• Highly driven and self-motivated to exceed expectations.
• Ability to work independently and in a team based environment.
• Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
• Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.
• Additionally, this position may be required to maintain a standby status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation.

Licensure, Certifications, and Clearances

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran